Windows 10: Device Driver updated a different MS package this time after reinstall

I installed 1909 from 1903 and then my All in One printer stopped working. It's a non-compatible Lexmark Pro700 Series inkjet. I've used the printer in Windows 10 ever since the new desktop OOBE purchase. It's always been connected via a USB cable and worked fine. Lexmark got out of the inkjet business a long time ago so they don't support updated drivers.

The first time that I actually ever had a problem with the printer not working occurred after installing version 1903. To get it working again on 1903 didn't take any real fiddling. I have to assume it became working again due to a Microsoft driver package automatically installed by Device Driver via Windows Update. I'll explain my reasoning.

After installing 1909, Device driver updated the Driver Store with a different Microsoft printer driver package. How do I know this? From what I noted in the Driver Store while I was still on 1903. The Microsoft driver package had an "identification", for the lack of a better word, to describe the INF which was different than what the identification is that’s installed now.

The Microsoft printer driver package in the Driver Store showed the package identified as prnms066.inf. After installing 1909, I removed the printer, uninstalled all drivers, and re-installed the Lexmark software and drivers. I attempted every method that can be followed in the book when trying to re-install the printer and get it working in 1909.

I believe the Microsoft driver package - prnms066.inf is the correct one. The MS package that installed this time however is identified as prnms006.inf. Catch the difference? Look at the numbers. No, I did not make a mistake when I wrote down prnms066.inf while on version 1903.

I spent time searching in Windows Update Catalog using every search phrase I could come up with for this MS driver package. Without knowing the version number makes it a little harder, and I have only been able to find the prnms006.inf file on the Update Catalog website.

Yesterday, I uninstalled version 1909. The reasoning was that if Device Driver installed the working driver package in 1903, it might again. Incidentally, the printer began showing up in Control Panel -> Devices and Printers as "Unspecified" with a small generic looking icon after going to 1909. The same with my USB external HDD. I'm currently on 1903 now and nothing has changed in regard to this thing that others are experiencing too where USB connected devices show as 'Unspecified".

I'd greatly appreciate some direction here. Sorry about the long post

:)

 

Installing device driver as a package for the very first time

How are we installing device driver as a package for the very first time, so is not listed in device manager, and only has .inf .cat, .sys and .dll file type in it ?

 

Taskbar bug: switching to another window -will not appear at the front


Follow either of these steps to fix the issue with the Active window hiding behind.

Method 1:
I suggest you to disable window by hovering over it with the mouse and check if it helps. To do so I suggest you to try the below given steps and check if it helps:

1. Press Windows key + X key and click on Control Panel.
2. Select or click Ease of Access.
3. Click or tap onEase of Access Centre.
4. Click on Make the Mouse Easier to Use was uncheck Activate Window by hovering over it with the mouse.
5. Check if issue is resolved.

Method 2:
I would suggest you to completely uninstall the touchpad driver and reinstall it. Kindly follow the below given steps.

1. Press “Windows key + X” and click on “Device Manager”.
2. In the list of devices, you should see the touchpad drivers.
3. Right click on the device and then select "Uninstall".
4. In the uninstall dialog, make sure you select the option to delete the driver package from the system. This causes the driver package installed earlier to be deleted.
5. In the Action menu of Device manager, select “Scan for Hardware changes” option. This will cause the device driver to be reinstalled. Once the driver is installed, close all windows and restart the computer.

 

problem reinstalling the driver or using a different video card.

Hi Shirley,

Thank you for posting your query on Microsoft Community.

I understand that you are trying to project the display and you are trying to reinstall and update the display drivers. We will help you.

I would suggest you to provide some information to help you better.

• 
  Did you make any changes to the PC prior to this issue?
  
• 
  What is the make and model of your PC?
  
• 
  Is HI-Beam an application to project the display as mentioned above?
  

Let's try the below steps and check if it helps to resolve the issue.

Method 1: I suggest you to update graphics drivers
following the below steps.

• Press Windows key + X and select Device Manager.
• Search for Display Adapters and expand it.
• Right click on the graphics driver and select
  Update driver software.

Method 2: Uninstall and Reinstall the
graphics card drivers and
update and check.

Refer:How to install and
update the drivers

Hope this information was helpful and do let us know if you need further assistance. We will be glad to assist.