Windows 10: Device/Drivers/ports not working

I have a Pavilion All in one PC. I am trying to plan some routes using a Garmin sat nav. My PC can't see the installed maps on the unit but if I plug it in to the acer laptop I have no issues. The PC can see the Garmin and the mapdata on the SD card but nothing from the unit itself. I have tried other units and get the same issue.

:)

 

USB Port Oddities


Ok, let's see it with pictures step-by-step. First right-click on the USB device and select Update driver software:





Then select Browse my computer for driver software (LAST option) :





The select Let me pick from a list of device drivers on my computer (LAST option) :





Then select the standard driver from the list and click next:





Click next/OK as required to complete installation. Repeat the steps for all Intel USB devices. Finally click on each USB root device and press DEL to delete it, reply YES when asked. After deleting all USB root devices restart the computer.

I hope this is detailed enough...

 

USB Ports not working

Hi Marvin,

We appreciate your interest in Windows 10.

As you are facing issues with accessing the USB ports on your device, do not worry we will help you with this issue.

Do let us know the make and model of the device?

This issue might have occurred due to corrupted drivers on your device. Try the below troubleshooting steps and check if it helps.

Step 1: I suggest you to check if there are any drivers with exclamatory mark in Device Manager.

• Press Windows + X keys from the keyboard, click on
  Device Manager.
• Check for the drivers with exclamatory mark in yellow triangle.
• If so, right click on the driver, click on Properties
  and check the device status.
• Also, try to update the drivers by click on Update driver software
  under Drivers tab in Properties window.

Step 2: I suggest you to run Hardware and Devices troubleshooter.

Hardware and Devices troubleshooter
checks for common problems and makes sure that any new device or hardware connected to your PC is installed correctly.

• Press Windows key from the keyboard, type
  Troubleshooting and select it.
• Click on view all option on the upper left corner of
  Troubleshooting window.
• Select the Hardware and Device
  options from the list.
• Click Next to run the
  Hardware and Device Troubleshooter.

Hope it helps. Reply to the post with an updated status of accessing the USB ports for further assistance.

Thank you.

 

USB device not working on Optiplex 9010

I did plug in external HDD and went to device manager.
There is none of unknown devices in the list (picture below)


OK disabled and enabled USB 3.0 root hub and then pluged in external HDD,here is exclamation mark I got:




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yep..solved the problem with your suggestion...thx a lot...