Windows 10: Device Encryption Problem on Windows 10 Pro

I just bought a new HP laptop and Windows 10 Professional on it. I got Windows 10 Pro because I need device encryption. I installed Windows 10 Pro as the directions indicated. Now I am following Microsoft directions to turn on device encryption. In checking if device encryption is available on my device, I see in system information that for Device Encryption Support is says "Reasons for failed automatic device encryption: Hardware Security Test Interface failed and device is not InsiantGo, WinRe is not configured." So, I cannot access BitLocker. What do I need to do to fix this problem?

:)

 

Device Encryption not avaiable

Hello Fraczek,

Thank you for contacting Microsoft Community.

We understand your concern in this regard.

• Are you referring to BitLocker Drive Encryption?
• What preventing you from doing this?
• Did you get any error message or code while doing this?

Before you come up with the above information, suggest you to refer the article

Help protect your files using BitLocker Drive Encryption and see if it help you.

Do refer the article
Windows BitLocker Drive Encryption Step-by-Step Guide and check if it help you with the required information.

Keep us posted if you require further assistance.

 

Windows 10 mobile device encryption

Hello Charles,

You will be unable to change the activation waiting time on the Windows 10 Mobile once you enabled the device encryption. We suggest that you report your concern on the Feedback Hub to let our relevant team know about this. You can follow the steps below
on how to send a feedback:

• Go to All Apps, search for the Feedback
  Hub app.
• Open the menu icon at the top left side.
• Select Feedback, then at the top right side, tap the
  add button (+).
• Select Problem or Suggestion and fill up the box with the details needed.
• Select the right category and then submit it.

Don't hesitate to ask the community if you need more help.

 

Bitlocker vs device encryption in settings

Exist case a w 10 pro PC - old was w 7 pro...
to support Only Bitlocker and NOT
device encryption in settings... see shot above....?

reply:

• Yes this PC not support device encryption in settings only Bitlocker
• No supports both...