Windows 10: Device is listed in MS Account, but not showing Bitlocker Recovery Key

Discus and support Device is listed in MS Account, but not showing Bitlocker Recovery Key in Windows 10 Installation and Upgrade to solve the problem; I am trying to fix the black screen problem on my Windows 10 tablet when booting and can't get through to the Windows login screen. The black screen... Discussion in 'Windows 10 Installation and Upgrade' started by Wildp1, Nov 4, 2021.

  1. WILDP1
    Wildp1 Win User

    Device is listed in MS Account, but not showing Bitlocker Recovery Key


    I am trying to fix the black screen problem on my Windows 10 tablet when booting and can't get through to the Windows login screen. The black screen appeared after doing a Windows update. When trying to reset in Windows Recovery Environment, I am prompted for the Bitlocker Recovery Key, which I don't have as I didn't know about it to save it anywhere. How can I get my recovery key so as I can reset my Tablet?I have gone to my Microsoft Account and can see the list of my devices, but when going to the Recovery Key page https://account.microsoft.com/devices/recoverykey, there is only one r

    :)
     
    Wildp1, Nov 4, 2021
    #1
  2. CHIRAGMITTAL
    ChiragMittal Win User

    BitLocker recovery key

    My computer is locked by BitLocker and the recovery key is not showing in the Microsoft account (the device is listed). How can I generate/retrieve the key (I don't have it stored anywhere)?
     
    ChiragMittal, Nov 4, 2021
    #2
  3. SHAFEEQ_KHAN
    Shafeeq_Khan Win User
    bitlocker recovery key

    Hi Singh,

    Thank you for writing to Microsoft Community Forums.

    In order to get clarity on this issue and assist you with appropriate troubleshooting steps, please reply with the answers to the questions below.

    1. Are you not able login to your computer due to BitLocker Recovery Key?
    2. Did you ever setup BitLocker Recovery Key on your computer?
    3. Are you not able to login to your Microsoft Account to find the BitLocker Recovery Key?
    4. Are you using Windows 10 Home or Windows 10 Professional?

    Meanwhile, try finding BitLocker Recovery Key if you have ever setup BitLocker Recovery Key for your computer.

    Please elaborate on the issue, so that we can understand the concern and get back to us to help you further.
     
    Shafeeq_Khan, Nov 4, 2021
    #3
  4. XYLEE DEL
    Xylee Del Win User

    Device is listed in MS Account, but not showing Bitlocker Recovery Key

    Xylee Del, Nov 4, 2021
    #4
Thema:

Device is listed in MS Account, but not showing Bitlocker Recovery Key

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