Windows 10: Device manager; how to select a preferred frequency band

Discus and support Device manager; how to select a preferred frequency band in Windows 10 Network and Sharing to solve the problem; I use a dual band 5Ghz and 2.4GHz Fritz.box WiFi router, which works perfectly well with my new HP desktop and other devices. With my new ASUS VivoBook... Discussion in 'Windows 10 Network and Sharing' started by MariliseWolf, Oct 13, 2020.

  1. Device manager; how to select a preferred frequency band


    I use a dual band 5Ghz and 2.4GHz Fritz.box WiFi router, which works perfectly well with my new HP desktop and other devices. With my new ASUS VivoBook Windows 10 laptop however, only downloading works well, while uploading with the WiFi doesn’t! Printing, sending emails, and banking is so slow that that the connection always times out. This corresponds to WiFi upload speeds of 0.00 – 0.04 Mbps onhttps://www.speedtest.net/ . The summary of radio network connections on the router says that both my desktop and the ASUS VivoBook use the 5 GHz frequency band, while all my other devices use the 2.4 GHz band. Speedtesting the ASUS on my neighbour's WiFi router – also a dual band one – gives exactly the same result for uploading.

    The ASUS was sent for repairs twice; it worked when it came back, but only for a short time, until OS updates came along. In the MediaMarkt shop where I bought it, the WiFi upload test works fine, but that’s not the same technical setup as at home. My IP Post.lu says my router is new and powerful enough, and since all my other devices smart phone, tablet, telephone, 2 printers and occasional laptops of my guests work perfectly well with this router, the problem must lie with the ASUS laptop. My IP suggests changing the WiFi preferred band to 2.4GHz, but the advanced network adapter options on the ASUS don't even show "Preferred band". The same screen comes up when I try to switch to this band to make my ASUS into a WiFi hotspot.Where can I change the preferred frequency band?? See below the screenshot I find on the Internet of how the screen should look.

    Device manager; how to select a preferred frequency band 12a31b5b-49ad-4a92-993d-a1f2450ccd22?upload=true.png

    Versus what I have on my ASUS laptop – I don’t have a choice of changing the preferred band:

    Device manager; how to select a preferred frequency band d3c108da-c06c-42ae-a8d7-cb1005e2fc3e?upload=true.png


    What can I do? Insist on a new laptop, or is there any other solution? The message I get when I try to update the Qualcomm wireless driver is that I have the most recent one. I’ve also disabled the firewall and the anti-virus program, but that didn’t fix the problem.

    :)
     
    MariliseWolf, Oct 13, 2020
    #1
  2. lecban24 Win User

    band selection

    Is it possible to manually select a band / frequency, especially for 3G?
     
    lecban24, Oct 13, 2020
    #2
  3. mccbleue Win User
    Frequency bands etc for 6300

    The 6300 is a tri-band phone. Models bought in Europe would work on the 900, 1800 and 1900 frequency bands.

    In the US, the frequencies used are the 850 and 1900 bands, so the UK-bought phone would only pick up one of the frequencies used in the US, which probably explains the difference.

    In Europe, we use 900 and 1800 and providing your operator supports both, your phone will use whichever it finds to be strongest at the time. Your UK phone could not hop to the 850 band if the 1900 signal was too weak because it didn't have the hardware.
     
    mccbleue, Oct 13, 2020
    #3
  4. Device manager; how to select a preferred frequency band

    Identifying the frequency band that is in use

    Is there a way of identifying what frequency band is in use by my phone when it has registered with a service provider? I have the N95 so it works in most parts of the world, but I need to know which band is in use. It would be great if I could limit the
    phone to one or more frequency bands.

    I have read the page on phone and network codes. I assume there must be a code to report the band also.

    For the reader who wants a list of the codes here is what I extracted from the 10 pages on the topic:

    Phone codes

    ===========

    *#62209526#

    MAC address (WLAN)

    *#06#

    IMEI number

    *#0000#

    Phone type and software version

    #2820#

    Bluetooth address

    *#62209526#

    MAC address (WLAN)

    *#99#

    GPRS dial-up code

    *#92702689#

    Life timer

    Critical Phone Codes

    ====================

    *#7780#

    Revert to factory settings (not all phones)

    *#7370#

    Complete reformat (and deletion of data)

    Network requests

    ================

    *#100#

    Phone number (Vodafone, but not others)
     
    n95_for_xmas, Oct 13, 2020
    #4
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Device manager; how to select a preferred frequency band

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