Windows 10: Device Performance & Health slowing internet speed on my Laptop.

Hi, I am experiencing some lagging issues when gaming at a certain time at midnight due to the Health Report Scan in Device Performance & Health. I am 100% confirm is due to the Health Report because whenever it is lagging is when the scan happening in my background. May I know how to reschedule a time or maybe make it scan at a time when I am not gaming? Thank you very much.

:)

 

Device Performance & Health feature

This can be an issue with the old driver, update or hardware. However, for us to fully identify what is causing the issue, we may need to perform some troubleshooting steps. Please follow the steps below and check if it helps:

Step 1: Use System File Checker to check for system file corruption.

• Right-click (or press and hold) the Start 
  button, then select Command Prompt (Admin).
  
• Enter sfc/scannow(note the space between "sfc" and "/").

Step 2: Perform a clean boot. It will start Windows by using a minimal set of drivers
and start up programs. It will also eliminate software conflicts that could occur when you install a program, or an update, or when you run a program in Windows.

Once done, check if your Device Performance & Health will work and generate a report.

Let us know the result of the suggested steps.

Thank you.

 

Device and performance & health

Hi,

The result of the Health report is indicative of an issue with the device drivers. To better understand your concern, we'd like to know the following:

• If you're able to check if there are pending updates per device driver on your PC. To do this, see screenshot below.

• If you're able to see the details of the Health report by clicking the Learn more button.
  

• The last activities that you've performed on your device prior to your concern.
• If you're referring to the Hardware and Devices troubleshooter when you mentioned about running the troubleshooter.
• The version of Windows 10 that you're using on your device. To check this, you can perform the steps posted on this
  
  link.

We look forward to your response.

 

Asus N580VD slow internet speed

Hi Blair,

There are several factors that affect your internet speed. A few would be connection speed, network traffic, hardware capability, and type of connection. To help us identify what might be causing the slow internet speed on your laptop, allow me to ask the
following information:

• How's your laptop connected to the network? Is it directly wired to the modem/router or wirelessly connected?
• Were your other computers that were getting 100 Mbps download speed connected to the same network?
• Were there other devices connected to the network while you tried to download?
• Have you tried connecting your laptop to a different network? Did you get the same internet speed?

In the meantime, please run a speed test on your laptop. If the internet speed is slower that your internet package, then you may try to update the drivers of your network adapters to ensure that it's up-to-date. Please check out and follow the steps provided
on this link: Update drivers in Windows 10.

If you're trying to download while your laptop is wirelessly connected to your network, then kindly check its wireless adapter speed by checking its Wireless Network Connection Status. Follow these steps:

1. Right-click the wireless icon on your system tray, click Open Network & Internet settings, then click
   Wi-Fi.
2. On the right pane, click Change adapter options.
3. Right-click your Wireless Network Connection and click
   Status.

Please take a screenshot of the status page and kindly include it on your reply.

Looking forward to hear from you.

Regards.