Windows 10: Device showing up on network

After the recent Windows update we are seeing a new device showing up on our home network that has not been there before. It comes and goes.

Is this someone trying to hack into our network. We do have an Alexa dot but this is the first time that we have been seeing this issue. What trouble shooting steps should we take.



:)

 

Network will not show on the last device.

Hi James,

I suggest you to remove all the networks that are connected to your device and check.

If the issue persist, I suggest you to follow the steps below.

An outdated or incompatible network adapter driver can cause connection problems. If you recently upgraded to
Windows 10, it's possible that the current driver was designed for a previous version of Windows. Check to see if an updated driver is available.

• 
  In the search box on the taskbar, type Device Manager, and then select
  Device Manager from the list of results.
  
• 
  In Device Manager, select Network adapters > the network adapter name.
  
• 
  Right-click (or press and hold) the network adapter, and then select Update Driver Software >
  Search automatically for updated driver software. Follow the steps, then select
  Close.
  
• 
  After installing the updated driver, select the Start
  
  button >
  Power > Restart if asked to restart, and see if that fixes the connection issue.
  

If Windows can’t find a new driver for your network adapter, visit the PC manufacturer’s website and download the latest network adapter driver from there. If your PC can't connect to the Internet, you'll need to download a driver on a different PC and save
it to a USB flash drive, so you can install the driver on your PC. You’ll need to know the PC manufacturer and model name or number.

Rely us with the status to assist you further.

Regards,

Guru Kiran

 

Network devices listed under Unknown in Device Manager


I have a Dell Inspiron M731R laptop upgraded from Windows 8.1 to Windows 10 Home 64-Bit that suddenly quit connecting to the home network. Was using wireless, so switched to an Ethernet cable, but still no luck. I just discovered that ALL of the network-related devices are now listed under an "Unknown" tab in the Device Manager. A check of properties of each item in that folder says they are all working properly, but that obviously isn't the case. I tried uninstalling each of the 4 items, but when they are recognized again they still show up under the Unknown tab. Any suggestions would be welcome.

 

Laptop won't show list of available networks

We suggest checking the list of available Wi-Fi networks on your laptop.

Please follow these steps:

• Click the Windows logo.
• Go to Settings (gear icon).
• Select Network and Internet.
• Then Wi-Fi.
• Make sure the Wi-Fi radio button is On.
• Select Show available networks, then you'll be able to see the list of available Wi-Fi networks.

Update us with the outcome so we provide further assistance.