Windows 10: Device status .xml?

i was scrolling through my pc disk when i found this im wondering if its a virus or something

:)

 

"To use this app, you'll need a device with more features."

Hi Mark,

Thank you for getting back to us with the requested information. We apologize for the delay in response,

I suggest you to follow the steps provided below and check for status.

• Power down the device.
• Remove the battery.
• Insert the battery after some time.
• Restart the device and check for status.

Hope this helps. Keep us posted on the status for further assistance.

 

Unable to add Device (New Speakers)

Hi,

To assist you better, I would like to ask some questions:

• What is the make and model of your computer?
• Is the sound device recognized by other applications?
• Are you able to set the audio device as output for audio players?

I suggest you to run the Sound troubleshooter by following the steps provided below and check if it helps.

• Type “troubleshooting” in search box and type Enter.
• Click on View All on top left corner.
• Click on Playing sound from the list and follow the prompts for troubleshooting.

Also, suggest you to check if the device is listed in playback devices.

• Type sound in the search box and press Enter.
• Check if the device is listed under Playback tab.

Keep us posted on the status for further assistance.

 

Recording Devices

Hi,

Thank you for contacting Microsoft Community.

We regret the inconvenience caused to you.



A Code 10 error is generated in Device Manager in one of the following situations:

• Device Manager can't start the device.
• One of the drivers that the device needs does not start.
• Device Manager has insufficient information to recognize the error that is bubbled up by the device driver.

Let us try the following steps, and check if it helps.

Step 1: Hardware and Devices Troubleshooter.

I suggest you to run hardware and devices troubleshooter and check.

• • Type troubleshooting in the search box on taskbar.
    
  • Click on Troubleshooting in the search results.
  • Click on Hardware and Sound and select Hardware and Devices and click on
    Next to run the troubleshooter.

Step 2: Update the driver.

• Press Windows key + X, and select
  Device Manager.
• In Device Manager, click the Driver tab in the device's
  Properties dialog box.
• Click Update Driver to start the Hardware Update Wizard.
  
• Follow the instructions to update the driver.

Hope it helps.



Let us know the status, we are glad to assist you further.