Windows 10: DeviceFreeze-0056 Device has been disabled. Please contact system administrator to unlock

My MS Surface Laptop 3 randomly locked up and displays a message that reads “DeviceFreeze-0056 Device has been disabled. Please contact system administrator to unlock.”


I’ve tried to restart the computer in safe mode but it gets stuck in a loop where it won’t let me selct “Restart” or “Advanced Options.”


I can restart the computer and it will let me back in Windows for three seconds before locking up again and displaying the device freeze message again. Please help!

:)

 

Account Disabled- asked to contact administrator on boot

Hi Kyle,

Thank you for posting your query on Microsoft Community.

I would suggest you try the following steps and see if it helps.

Method 1: Enable Built-in Admin

• Press Windows key and click on the Power icon.
• Click on Restart while pressing the
  Shift key.
• A blue screen will appear with a few options.
  Click on Troubleshoot > Advanced Options > Command Prompt.
• Now, type in your user account password and once Command prompt opens follow the next steps.
• In Command Prompt type "net user administrator /active:yes".
• Close Command prompt and restart your system.
• Login to the built-in administrator (you don't need a password for built-in admin account) and try to enable your disable User Account.
• Its recommended to create another admin User Account.
• Once you have enabled your user account, kindly disable built in admin account.
• type the following command in elevated command prompt: net user administrator /active:no

Method 2: Perform System restore

• Press Windows key and click on the Power icon.
• Click on Restart while pressing the
  Shift key.
• A blue screen will appear with a few options.
  Click on Troubleshoot > Advanced Options > System Restore.
• Follow on-screen instructions. (This may take a while.)

Note: You may loose some of your data after the System Restore.

Hope this helps. Please respond if you have further related queries.

Regards,

 

how to contact system administrator

I have a same problem regarding upgrade... How can i contact system administration? will system admin provide me a Enterprise Key ? I want step by step solution please

 

Deleting contacts from Windows 10


When you say Windows Mail Live are you referring to Mail app or Windows Live Mail?

I suggest you to try the steps provided below and check if it helps.

• Open Windows Live Mail.
• Press Ctrl + 3 using your keyboard. Right-click on the contact to delete it if it is a single contact.
• Highlight all contacts by pressing Ctrl + A.
• Click Delete located on the Ribbon bar.
• Click OK when you see the message These contacts will also be deleted from Hotmail, Messenger, and other Windows Live services.

After following the steps above, all your contacts that you have manually added to your account will be deleted however, contacts coming from third-party sites such as Facebook will not be deleted unless you remove Facebook from your account.

For Mail app:

Open People app then delete the contact.

Hope this helps in resolving the issue. If the issue persists, do get back to us. We will be happy to assist you.