Windows 10: 'Devices and Printers' Question

Win 7 Home PremiumHello.Even though I have multiple enabled devices, the 'Devices and Printers' section only shows a green checkmark on my printer-Why don't my other enabled devices have green check-marks on them?I was just curious about that detail.

:)

 

Printer

Hi Brenda,

Thank you for using Windows 10.

I suggest you to use these steps and check:

• Press Windows/Start key.
• Type Devices and Printers and then tap or click Devices and Printers.
• Press and hold or right-click the printer you want to use, and then tap or click
  Set as default printer.

Let us know if you need more information and we'll be glad to assist.

 

Printer not printing after installing the device on the PC on Windows 10.

Hi Yitzchak,

I suggest you to uninstall and re-install the printer as a work around and check if it helps.

Step 1: Uninstall the printer:

• 
  Press “Windows + X” keys on the keyboard.
  
• 
  Click on “Device Manager” from that list.
  
• 
  Search for the “Printer” device from the device list, right click on it and then select “Uninstall”. On the un-installation window, if you have an option: “Delete the driver software for
  this device” you may select that and then remove its drivers from the computer.
  
• 
  Follow the on-screen instructions to complete it and the restart the computer if prompted.
  

You may also uninstall any related software provided by the printer manufacturer from the computer from “Programs and Features”. For this, you may follow these steps:

• 
  Press “Windows + X” keys on the keyboard and select “Programs and Features” from that list.
  
• 
  Search for any software provided by the printer manufacturer in the program list and if available, you may select it and click on “Uninstall” to remove it from the computer.
  
• 
  Follow the on-screen instructions to complete it and the restart the computer if prompted.
  

Step 2: Install a Printer

Refer to the below link about: Install a printer

Fix printer problems in Windows 7 and Windows 8.1

Hope this helps.

 

Printer update failed for a device that is not connected

Hi Ahmad,

Thank you for posting in Community.

We are glad to provide the assistance required to help resolve your issue.

Before we proceed, I would like you to provide the information stated below:

Did you have any old printer that you may have connected to your PC?

As per the info that you have provided, I suggest that you navigate to
Control Panel > Hardware and Sound > Devices and Printers. Here remove all the printers that are
greyed out, listed under Unspecified or
connected to your PC. Once done reconfigure your printer with your PC and check if you still get the update error.

Also, I suggest that you open Device Manager and check if you find the printer in question listed under it. To open follow the steps below

1. Right click on the Start Menu and select Device Manager.

2. Here locate the printer that the update has mentioned.

3. Double click to expand it, right click and select Uninstall.

4. Reboot the computer and check.

Hope this helps