Windows 10: Devices Show Wrong Location

I have two laptops and two desktops. ALL devices consistently show the wrong address. It is an old address/location from when I first created a Microsoft account SEVERAL years ago. I've gone through my account multiple times making sure the correct location is listed. I actually have to disable location sharing on the two laptops because the issue causes problems. Does not matter where the devices are, when I sign into my account, they show as being located at the old address. If location sharing is active, any program from a specific device will show as being at the old address. One of the laptops and one of the desktops have never even been in that location, I got them after we moved. Searching through past questions here has been no help. Using the Map App on all of the devices will show the old address if I click to show current location.

:)

 

Find my Device wrong location

account.microsoft.com/devices

When I try to Find my Device it shows wrong location, its like 400km away from my location.

is there a way to fix this?

*location is turned on

 

my location on maps app is wrong.

Hi Don,

I suggest you to follow the below methods and check if it helps.

Kindly follow the below steps and check if it helps.

• Type Location privacy settings in search bar
  and click on Location privacy settings.
• Here you can enable/disable the Location.
• You may try to Enable/Disable the Maps app to use the
  location or not from the apps list.

Please get back to us with an update on this issue, we will be happy to assist you further.

Thank you.

 

cortana , wrong location

Hi,

Thank you for the response and keeping the status updated.

I suggest you to follow the methods below and check if that helps.

Method 1

Firstly, I suggest you to check the region settings. Refer to the steps below:

• Press Windows key +W.
• Type Region & click on Region & language settings.
• Check if the region selected in correct.

Method 2

Turn off and on the Location settings. Refer to the steps below:

• Press Windows key + W.
• Type Location and click on Location settings.
• Turn Off and then turn the location On and check if issue persists.

Method 3

Ensure that Date and Time set correctly and check the issue status.

• Press Windows key + W and type Date and Time.
• Select Set Date and Time.
• Click on Change Date and Time Button to change date and time.
• Click on Change Time Zone button to change Time Zone
• Save the changes and check the issue status.

Method 4

Synchronize their system clock with Internet Time and check if it helps.

• Click the Date and Time display on the Task bar followed by Change date and time settings.
• Click on Internet time tab.
• In the Internet Time Settings window, mark the check box with label as Synchronize with an internet time server and specify the server name.
• Save the changes by clicking on Ok.

Hope this will fix the issue, if not let us know with the updated status and we will be happy to assist you further.