Windows 10: Diagnose Network Problems does nothing

When my wifi drops out which is often, I normally right-click the wifi symbol in the bottom right hand corner of the screen and selecting Diagnose Network Problems. Unlike the old network diagnostics tool, the new one has an annoying habit of gaslighting users that there is no problem, but at least when I force it to reset the wireless adapter, it does. Now, however, clicking on Diagnose Network Problems has stopped doing anything. There isn't an error code I can give you or a screenshot of what happens, because seemingly nothing is happening: the right-click menu disappears, but the diag

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Diagnosing Network Problems?

hi, i was wondering if i could get some advice?

I have my HTPC connected via wi-fi to my main rig. However, file transfer speeds are extremely slow, in the region of 300Kb/s.

My laptop is connected via the same wi-fi router and experiences much better speeds, normal wi-fi transfer speeds.

Before i throw my HTPCs wifi card out of the window are there any steps i can take to diagnose connection problems?

 

WiFi Connection Problem

Hello Claire,

For us to isolate the issue you are experiencing, kindly respond to the questions below:

• When did the issue started?
• Have you made any software or hardware changes to your device prior to the issue?

As a first troubleshooting step, we suggest that you run the Network troubleshooter. The Network troubleshooter can help diagnose and fix common connection problem. Here's how to run the troubleshooter:

• In the search box on the taskbar, type Network troubleshooter, and then select
  Identify and repair network problems from the list of results.
• Follow the steps in the troubleshooter and see if that resolves the problem.

 

Issues with network adapters

Hi Alfonso,

To resolve this issue, we suggest that you run the Network troubleshooter when you switch from WiFi to Ethernet connection. The Network troubleshooter can help diagnose and fix common connection problems including clearing the network cache to obtain a new
IP from the new network. Kindly follow the steps below:

• In the search box on the taskbar, type Identify and repair network problems, and then select
  Identify and repair network problems from the list of results.
• Follow the steps in the troubleshooter and see if that fixes the problem.

If the issue persists, kindly try the troubleshooting steps on the following link:

Fix network connection issues in Windows 10.

We recommend that you try the steps on the Update the network adapter driver,
Run the Network troubleshooter followed by networking commands, and Use network reset to reinstall network devices sections.

Let us know how it goes for us to assist you further.