Windows 10: Diagnosing the issue with my PC

Hello.I've been having these problems with my PC that I have not been able to diagnose so far. They are very inconsistent in nature and very hard to track back to the cause. Here's a quick summary of what happens:My PC goes to BSOD randomly, sometimes when I'm playing a gameany game, sometimes when I'm watching a video on Movies and TV app it randomly freezes up for a few seconds, while the audio continues to play in the background. My games unusually crash, taskbar freezes up and does not let me click anything. There's also a major drop in performance in some games, including frame drops an

:)

 

AMD FX OC'ers Club

That's what the auto setting will do since you're over the 1333 mark it jumps to the next step which isn't listed or officially supported I assume by that ram.

At this point though I would suggest dropping the multi one step or .5 so that we can get something stable and possibly take the heat issue out of the picture for now.

 

Always Diagnosing

Hi,

Based on the information that you've provided, the issue still persists after performing the troubleshooting steps recommended. To isolate your concern, we'd like to ask the following:

• Which version of Windows are you using?
  
• Have you made any recent changes prior to experiencing the issue?
  
• Were you able to try any other troubleshooting steps aside from the one suggested on this thread?
  

Note: To find out which version of Windows your PC is running, press
Windows logo key + R, type winver, then select
OK.

We'll be looking forward to your response.

 

Issue with USB ports turning off

Hi Mattx1,

Thank you for posting your question in the Microsoft Community.

1. Does the issue occur with all the USB devices plugged in to the PC?
   
2. Does the issue occur when you plug in the USB device to any of the UISB port on the PC?
   
3. Did you make any changes to the PC prior to this issue?
   

Let us try these steps one by one to check if that makes any difference.

Step 1: Suggest you to run the Hardware and Devices Troubleshooter and check if that helps.

1. From the Settings screen, choose Update & Security.
   
2. Select Troubleshoot. Look for Hardware and Devices Troubleshooter and run it.
   
3. Follow the on-screen direction to complete the process and if required please apply the fix it.
   
4. Once it is done, please reboot the computer and check the status.
   

Step 2: Suggest you to uninstall and reinstall the USB drivers on the PC to check if that helps.

1. Press ‘Windows + R’ keys, type ‘devmgmt.msc’ in run window and press Enter.
   
2. In Device Manager, expand "Universal Serial Bus Controllers".
   
3. Right click a device under "Universal Serial Bus Controllers" and click uninstall.
   
4. Perform same step for other devices. When completed, restart the computer.
   

All USB controllers will reinstall automatically.

Article for Reference.

Automatically diagnose and fix Windows USB problems:
https://support.microsoft.com/en-us/help/17614/automatically-diagnose-and-fix-windows-usb-problems

Hope this helps.

Let us know if you got the help you needed by clicking ‘Yes’ or ‘No’.

Regards,

Srimadhwa B

Microsoft Community-Moderator