Windows 10: Diarium App Not Syncing with OneDrive

Hello,


I have the Diarium app installed on my Surface Pro. Recently, I started getting this error message every time I try to sync the app with OneDrive. I checked everything that's listed on the error message and I still could not resolve the issue. I even uninstalled and reinstalled the app. I finally reached out to the developer and he mentioned that there is a bug in Windows that fails to show the login window. Can you please take a look? Hope you'll be able to resolve this issue. Thanks




:)

 

Diarium App Synching

Hi Aleya,

Thank you for writing to Microsoft Community Forums.

What are you trying to sync between Diarium application and OneDrive?

Please make sure you are using the same Microsoft Account in OneDrive/Google Drive as well as in Diarium application.

Meanwhile, I would suggest you to run the
Fix problems with apps from Microsoft Store and check if this helps.

If you are still facing the same issue, then I would suggest you to contact Diarium Application manufacture from the section
Publisher Info from
Diarium — Private Diary / Daily Journal and contact the Application manufacturer to get the issue resolved.

Hope it helps.

 

Diarium App Synching

I have been using the app Diarium to keep a short log-type journal for the last month or so. I chose this app because it claims to be able to cloud sync with either Microsoft OneDrive or Google Drive, and I like having a backup/remote database on my computer
in case anything happens to my phone. The app claims to be synced every time I click the sync button, but I cannot access the actual entries in OneDrive or Google Drive - I have tried syncing it with both. I do not receive any error messages when syncing.
I was able to find the Diarium database and media index in OneDrive (under Files>Apps>Diarium), but these files cannot be opened, and I cannot see their content. Please help me access my Diarium entries on my computer so I can continue using the app and be
sure my entries are able to be accessed remotely. Thank you!

Here is a photo showing the successfully synced symbol in the top right corner, and a message that the local and remote databases are in sync.

 

Problem with Diarium

Hi,

We'd like to get more details about the issue you're experiencing in order for us to assist you effectively. Kindly verify the following:

• Do you get an error message when you're trying to sync your app using OneDrive? It'll be great if you can share to us what you see on your screen when you experience that issue. Kindly
  
  include a screenshot with your next response.
• Do you have the latest version installed for Diarium and OneDrive?
• What troubleshooting steps have you done so far?
• Do you use the same Microsoft account when accessing OneDrive from your Windows 10 device and from your Android device?

Let us know.