Windows 10: Did Microsoft send me a bill and charge my credit card for $399 or is this a scam.??

Why did Microsoft charge me $399? Is this a scam/fraudulent charge?

:)

 

Problem with credit card billing

Dear all, thank you in advance for your help.



I live in Bolivia, and I bought some apps with my credit card last month, and everything was fine until recently I received an email asking me to update my credit card. Sadly, my credit card changed (a new goverment law that demands all Banks to have credit
cards with security chips, therefore my credit card had to be changed), and the billing did not happen until my other credit card balance was transfered to my new card.



I already registered the new credit card and tried to make the payment with that credit card with no success. I also tried to close the other credit card and move the billing to the new one, but it is not posible.



I sent an email to the Microsoft billing support, and they told me to post my question here.



Hope you can help me, because I don't want my account to be cancelled.



thanks

Juan

 

Problem with credit card billing

I keep getting emails from Microsoft Billing saying that they are unable to bill me using my credit card. I went into my Microsoft account and updated my billing information as well as enter my new credit card number. I did this over a week ago and I
am still getting emails saying that they are unable to bill my account. I have been getting Microsoft 365 for Home for 9.99 per month. I don't want to loose my subscription. What do I need to do?

Martha Haarmeyer

 

Adding Credit Cards with APO Billing Address

How do people with APO billing addresses add APO addresses as their billing address when adding a new credit card?

NOTE: this is NOT to ship to APO. I have read the Microsoft policy stating they dislike APOs and hate sending mail to anyone without access to a local address. I understand they hate APOs for unknown reasons. Maybe APO addresses took their families from
them, and this is their subtle revenge. Maybe they vowed to one day destroy all APO addresses, and find inner peace. I don't care why they hate APOs.

This request is to allow me to pay Microsoft money. I want help in order to PAY MICROSOFT MONEY.

What I want to know is: how do I add an APO address to my billing address when I add a credit card to my account. I would very much like to add a credit card to my account, but I cannot, because the billing address is an APO address and Microsoft's system
does not accept that.

Please, Microsoft, assist me in GIVING YOU MONEY and tell me how to add an APO credit card billing address to your website.

Again, IMPORTANT NOTE: I am NOT trying to MAIL anything to APO. I want to BILL my purchases to a credit card FROM an APO address.

Any information actually responsive to this request would be greatly appreciated.