Windows 10: Did my microsoft account get deleted? If so, how do I recover it?

I tried to sign in to my microsoft account, but it said that the account didn't exist. When I tried to create a new account with that same email, it said the account was already a thing. How do I fix this?

:)

 

deleted user account

Hi,

Thank you posting on Microsoft Community.

I would suggest you to provide some information to help you better.

• Are you willing to create the Family account again?
• Are you trying to recover the files of the deleted account?

If you are trying to recover the deleted account files. Microsoft doesn't have that option of recovering.

Note: Once deleted, the user accounts cannot be recovered. Make sure you back up any data if required.

Keep us posted to help you better.

 

Deleting microsoft account

Hi,

Thank you for posting the query on Microsoft Community.

I do appreciate your efforts and time.

Are you trying to access emails using a Mail app or Office Outlook?

If you are using a Mail app, then I suggest you to try the steps below and check if it helps.

Run the troubleshooter for Windows apps:

http://windows.microsoft.com/en-us/windows-10/run-the-troubleshooter-for-windows-apps

Check for updates for apps from Windows Store and install if you find any.

http://windows.microsoft.com/en-us/windows-10/check-for-updates-for-apps-and-games-from-windows-store#



Restart the computer and check. Also, check for Windows updates.

Try to run the following commands and check if it helps.

• Type CMD in Search. Right click on it to run as an administrator.
  
• Type the following 4 commands at the CMD prompt:
  

dism /online /cleanup-image /restorehealth

sfc /scannow

powershell

Get-AppXPackage -AllUsers |Where-Object {$_.InstallLocation -like "*SystemApps*"} | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}

• Close the CMD window.
• Check to see if the issue is resolved. If not, restart the PC.

If you want to delete the account, then you need to create a new account/use existing Microsoft account and then give administrator permissions to it, then delete the old account.

Or other option is switching to a local account, then when switching a Microsoft account, it will ask you for the account, then enter a different email address and password.

Follow the steps below.



Step 1

Refer the link below to create a new account and to switch to a local account.

Set up accounts:

http://windows.microsoft.com/en-us/windows-10/getstarted-set-up-accounts



Step 2

Follow the steps to change the account type of the new account to administrator by navigating to user accounts under control panel:

a. Press Window key + X and select Control Panel.

b. Click on User accounts.

c. Click on Manage another account.

d. Click on the new account that you have just created.

e. Click on Change account type settings.

f. Click on Change account type.

g. Click on Administrator.

h. Click on Change account type.

i. Restart the computer and log in through the new administrator account.

Step 3

To remove the account log into your old account and delete it.

• Press Window key + X and select Control Panel.
  
• Click on User accounts.
• Click on Manage another account and then select the user account that you want to delete.
• Click on “delete the account”.
• Depending on whether you want to “Keep the files” or “Delete the files” choose the appropriate option.
• You can delete the other accounts similarly.

Note: Once deleted, the user accounts cannot be recovered. Make sure you back up any data if required.

Hope this helps in resolving the issue. If the issue persists, do get back to us. We will be happy to assist you.

 

Remove account

I suggest you backup your personalized files first before removing the account.
To delete an account, follow these steps:

1. Press WIN + X keys and click Command Prompt (Admin) from the menu.
2. Type the following command and press Enter. Replace test with the name of your sister's account. Code: