Windows 10: Difficulty connecting Surface Go2 connecting to router

I bought a new SurfaceGo2 for my partner. I cannot connect it to my router netgear DGN2200. The surface has Windows 10 Home I switched out of S mode

1 I have successfully connected to the internet and updated it using my phone as a hotspot

2 I have successfully connected to the internet using a friends router password entry I did this in Covid Secure way by standing outsider her house!!

3 I have tried turning the router off/on several times over several days and separately the Surface , using the on/off switch, and separately using restart

4 I have tried entering the WEP password 26 caracters which has worked for all other devices

5 I have tried WPS button push - the Surface says ... "Checking network requirements" "Connecting"... this goes on for quite a long time - then "Unable to connect to the network"

6 I have chosen to "forget" the network and tried again

6 We have 2 phones, a laptop, an amazon firestick, a kindle plus the old surface RT connected successfully to the router.


Any ideas please?

:)

 

Weird Router Stuff - Cannot Connect

I'm completely at a loss here.

In my house we connect through a router. This machine and two others are connected through it. However, for the life of me, I cannot get my laptop to connect to it. I've tried automatically finding the IP/DNS and specifying some IPs in the range given by the router manual, but to no avail.

If I specify the IPs, the connection shows as "Connected, 100mbps" but I can't access the Internet or (more worryingly) access the router at all. If I select automatically find IPs, as the router manual suggests, it doesn't work at all (I get a "limited or no connectivity" message).

What on earth is happening?? This is a new, fresh install of XP on the laptop so it can't be past connections causing a problem.

Help! *Frown

 

Getting a router to handle more connections?

I have a NETGEAR WNR3500 that seems to be experiencing a similar issue. When I play TF2 for a while (and refresh the master server list that shows maybe 3-4,000 servers), I simply cannot connect to any servers until I pull the power plug. TF2 works fine when connected directly to my apartment's Ethernet connection. It's almost as if the router (maybe the NAT table) overflows and refuses any more connections until the router is power cycled.

 

Unable connect to WEP Security Router

Hi,



Thank you for posting on Microsoft Community. We regret the inconvenience caused.



Before assisting further, I would like to ask you few questions:

• Do you get any error message when you try to connect to the network?
• Are you able to connect to other devices using similar router?

Method 1: If you are able to connect to other devices using the same router, i suggest you to run the troubleshooters by following the steps below:



Step 1: I suggest you to run the
internet connection troubleshooter by following the steps below and check if the issue is resolved.

• Press Windows icon key on the keyboard, type Troubleshooting and select the top most search result.
• Click on View all from the left side panel of the window.
• Select Internet Connections, click on
  Advanced and check Apply repairs automatically
  option.
• Follow the on screen instructions.

Step 2: Also run the network adapter troubleshooter by following the steps below and check if the issue is resolved.

• Press Windows icon key on the keyboard, type Troubleshooting and select the top most search result.
• Click on View all from the left side panel of the window.
• Select Network Adapter,
  click on Advanced and check Apply repairs automatically
  option.
• Follow the on screen instructions.

Method 2: If the issue persist, I suggest you to
update the network adapter driver from device manager by following the steps below:

• Press Windows key + X keys on the keyboard and click on
  Device Manager.
• Expand the Network adapter driver from the list.
• Right click on the driver and click on Update option.
• Restart the PC to install the network adapters automatically and check if the changes are effective.

Also check from the manufacturer’s website if you are using updated network adapter.



Write back to us with the answers to the above questions for further assistance. Your reply is important for us to ensure we assist you accordingly.



Thank you.