Windows 10: digital game

can't install my digital game

:)

 

John Daly's Prostroke Golf Game & WIN10.

Hi,

For us to have a better overview of your concern, kindly answer the following questions:

• Are you getting any error messages?
• Are you using the physical copy or digital version of the game?
• Have you tried running other games and check if the same thing occurs?

We suggest that you follow the steps provided on this
link on how to find out if a game will work on your Windows 10 device.

Looking forward to your response.

 

Digital media device

Thanks for replying with these suggestions. I'm out of town till next week so will try them then and post what happens.

I have already checked Device Manager, and the speakers are listed as Digital Media devices and are not in the Audio inputs and outputs, nor the Sound, Video, Game Controller groupings.

 

Using games from the microsoft store

Hi Lloyd,

Let's isolate your concern by answering the following questions:

• What game are you referring to?

• Have you tried playing other games and check if you'll encounter the same issue?
  

• Are you accessing the web version or the downloaded digital version of the game?
• Are you getting any error messages?

If you're playing the digital version, we suggest running the Windows apps troubleshooter provided on this

link. This can help in resolving issues regarding games and applications downloaded from the Windows Store.

We'll be waiting for your response.