Windows 10: Direct X 12 not supported?

I recently installed marvel rivals and I launched it to find the following error,Direct x 12 is not supported on your system. Please ensure your windows 10 64 bit operating system 1909 or later and upgrade your graphics card driver.I have already installed the latest graphics cards.My computerrocessor: IntelR CoreTM i5-8250U CPU @ 1.60GHz 1.80 GHzGraphics card: Intel R UHD Graphics 620Windows 11 Pro23H2Installed in early 2023

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Windows 10 shows Direct x 12

Hi Jagdishservi,



Thank you for posting your query in Microsoft Community.

I apologize for the inconvenience caused. We are glad to help you.

• 
  Where have checked for the version of Direct x?
  

I suggest you to follow the below steps and check:

• 
  Press Windows + R keys together.
  
• 
  Type dxdiag in the run prompt and hit enter.
  
• 
  Now check for the version of Direct x.
  

Hope this information helps. Do contact us with the updated status of the issue. We will be happy to assist you.



Regards,

Jenith

 

Direct X 12

Sir

I think I said Direct X 12 version doesn’t appear on all my Windows 10 devices.
Dxdiag was usedto determine the version on my systems. The link you sent is useless. When I used Preview Version of
windows10,the Direct X version was 12.. Now after upgrading to regular Windows10, from windows 7, none of my systems have Direct X 12, instead I have Direct X 9Ex. What the ****, I don’t even have Direct X 11. It is very disappointing. Direct X 12 should come
as updates, as I understand. But till now they don’t get updated to Version 12 even though other updates gets downloaded and installed.

 

Direct x 12

If its so, then why in dxdiag it shows Direct X 12 is installed. I googled a lot and find that registry can only show version number upto direct x 9. Can anyone send me screenshot of registry where it shows the version number of Direct X 12.