Windows 10: Direct X An Internal System Error Occurred

Hello


I have recently gotten myself a new gaming laptop and instilling games however

upon starting call of duty world at war it did first time setup it was instilling Direct X then a error box came up saying


Direct X Setup


An Internal System Error Occurred

Please refer to DXerror.log and DirectX.log in your windows folder to determine problem


After pressing it will come as Installation Failed


It's a HP Omen Laptop

GTX 1060 6GB

8 Ram

Intel Core i7 8750h

1TB HHD

128 SSD

:)

 

Direct x error windows 10

I tried downloading OBS(Open Broadcast Software) and i got an error saying i was missing direct x components. So i followed their link to download direct x and i got this error "An internal system error has occurred. Please refer to DXerror.log and Directx.log
in your windows folder to determine problem." I checked my windows folder and the error logs are not there. I already have one version of direct x downloaded but i still cannot download OBS or the components required to download. I tried manually downloading
the direct x components and it did not work.

 

Direct x not installing showing An internal system error occurred plz refer to DxError.log and direct.log in Window

showing An internal system error occurred plz refer to DxError.log and direct.log in Window

 

Windows 10 shows Direct x 12

Hi Jagdishservi,



Thank you for posting your query in Microsoft Community.

I apologize for the inconvenience caused. We are glad to help you.

• 
  Where have checked for the version of Direct x?
  

I suggest you to follow the below steps and check:

• 
  Press Windows + R keys together.
  
• 
  Type dxdiag in the run prompt and hit enter.
  
• 
  Now check for the version of Direct x.
  

Hope this information helps. Do contact us with the updated status of the issue. We will be happy to assist you.



Regards,

Jenith