Windows 10: Direct X install for FFXIV

So I have been having great difficulties getting direct X to install the correct files required for Final Fantasy XIV to run on my system. I have windows 10 home edition, version 1809, build 17763.292. Brand new PC, all drivers (graphics, audio, motherboard, windows) installed and up to date. I am also logged into Windows on my outlook account as administrator. Every time I run direct X end user runtime I run into the same error below in the log file.


[02/09/19 08:52:04] module: dxupdate(Mar 30 2011), file: dxupdate.cpp, line: 6637, function: CMDXInstall::Install


Failed API: InstallAssembly()

Error: (0x80070005) - Access is denied.


Unable to install Microsoft.DirectX.Direct3DX.dll.


--------------------

[02/09/19 08:52:04] module: dxupdate(Mar 30 2011), file: dxupdate.cpp, line: 2165, function: ExecuteCab


MDXInstall::Install() failed.


--------------------

[02/09/19 08:52:04] module: dxupdate(Mar 30 2011), file: dxupdate.cpp, line: 5776, function: DirectXUpdateInstallPlugIn


ExecuteCab() failed.


--------------------

[02/09/19 08:52:04] module: dxupdate(Mar 30 2011), file: dxupdate.cpp, line: 6637, function: CMDXInstall::Install


Failed API: InstallAssembly()

Error: (0x80070005) - Access is denied.



Unable to install Microsoft.DirectX.dll.


--------------------

[02/09/19 08:52:04] module: dxupdate(Mar 30 2011), file: dxupdate.cpp, line: 5796, function: DirectXUpdateInstallPlugIn



MDXInstall::Install() failed.


--------------------

[02/09/19 08:52:04] module: dsetup32(Mar 30 2011), file: dxupdate.cpp, line: 280, function: CSetup::InstallPlugIn


DirectXUpdateInstallPlugIn() failed.


--------------------

[02/09/19 08:52:04] module: dsetup32(Mar 30 2011), file: setup.cpp, line: 1727, function: CSetup::SetupForDirectX


InstallPlugIn() failed.


I have tried running the web installer/offline installer in boot safe mode, compatibility mode for windows XP SP3 and as admin. I have tried checking for driver errors, faulty files (sfc scan etc) but that found no issues. I have tried deleting the direct x files and reinstalling using the directX end user runtimes (June 2010) but I have had no success. I have tried completely uninstalling norton internet security and disabling windows defense, again failed.


If anyone has any magical solutions please let me know, I have pretty much tried everything.


Thanks


Alana

:)

 

Windows 10 shows Direct x 12

Hi Jagdishservi,



Thank you for posting your query in Microsoft Community.

I apologize for the inconvenience caused. We are glad to help you.

• 
  Where have checked for the version of Direct x?
  

I suggest you to follow the below steps and check:

• 
  Press Windows + R keys together.
  
• 
  Type dxdiag in the run prompt and hit enter.
  
• 
  Now check for the version of Direct x.
  

Hope this information helps. Do contact us with the updated status of the issue. We will be happy to assist you.



Regards,

Jenith

 

Direct X installation

I am trying to get the original star wars battlefront 2 running on my new pc (Windows 10 Home, direct X version 12). As part of the installation of the game, it says it has to install direct x, which would be 9.0c according to the back of the package.
The game won't run unless I allow it to run the direct x install. My question is whether this will erase my direct x 12 and change it to direct x 9? This would then mess up my more modern games. Can I allow Star Wars Battlefront to run the direct x 9 installation
without causing issues with my already installed direct x 12? Thanks.

 

Direct X Install Error 0xc000012F

Hi,

This issue seems to be due to some issues with the graphics card or its drivers on the computer. I would suggest you to try updating the graphics card drivers and check if that resolves the issue. To do this, I would suggest you to refer to the article
given below and try the suggestions given in it and check if that resolves the issue.

Troubleshoot video card problems

Step 1: I suggest you to download and install latest DirectX End-User Runtimes program and check if it helps.

Refer to the below link:

https://support.microsoft.com/en-us/kb/179113

Note: DirectX 11.2 will work fine with Windows 10 as well.



Step 2: Run the
Search and Indexing troubleshooter.

Follow the steps below and check if it helps.

• 
  Press Windows key +X, select Control panel.
  
• 
  Change the view by option on the top right to
  Large icons.
  
• 
  Click on troubleshooting and click on the
  view all option on the left panel.
  
• 
  Run the Search and Indexing
  troubleshooter.
  

Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help.