Windows 10: Direct X Issue

Im trying to run marvel rivals but this keeps popping up. what should i do?DirectX 12 is not supported on your system. Try running without the -dx12 or -d3d12 command line argument.My GPU is the AMD Radeon R7 200 Series

:)

 

Windows 10 shows Direct x 12

Hi Jagdishservi,



Thank you for posting your query in Microsoft Community.

I apologize for the inconvenience caused. We are glad to help you.

• 
  Where have checked for the version of Direct x?
  

I suggest you to follow the below steps and check:

• 
  Press Windows + R keys together.
  
• 
  Type dxdiag in the run prompt and hit enter.
  
• 
  Now check for the version of Direct x.
  

Hope this information helps. Do contact us with the updated status of the issue. We will be happy to assist you.



Regards,

Jenith

 

Issues with Direct X.


If Dude's link doesn't work, try this - DirectX End-User Runtimes (June 2010)

First things first... I would suggest you create a Restore Point, just in case something strange happens. To create one just got to Control Panel, System, System Protection, Create a restore point right now..., and click on Create.





Name the creation point and click create...





This will now create a manual restore point should you need to revert back to a previous working point should something go wrong. I do myself do this a lot when I install certain programs or software.

Now...

When you download the file I linked to, you'll have to extract the files to a folder of your choosing. I suggest you create a folder named "DX Redist" prior to extracting the files and place it your desktop so you can easily find it.

Then click on the downloaded file and extract the contents to said folder. Open the folder and click on the DXSETUP.exe and the files should install. I just did it on my Win 10 machine and all went well. You may also want to reboot even though it may not be required.

Let us know if this helps.

Good luck.

 

My graphics hardware doesn't support the new version 12 direct x. How do I roll direct x back to 11?

Hi Ellen,

Thank you for contacting Microsoft Community.

· Are you getting any error message?

I suggest you to follow the steps to roll back the direct x from the below link and check if it helps.

• Press “Windows+X”.
• Click on Device Manager.
• Locate and Expand the Display Adapter.
• Right-click on the Display Device.
• Click on Rollback.

Hope this information is helpful and do let us know if you need further assistance. We will be glad to assist.