Windows 10: DIRECT X

HiTrying to open goggle earth on my old dell laptop?

:)

 

Windows 10 shows Direct x 12

Hi Jagdishservi,



Thank you for posting your query in Microsoft Community.

I apologize for the inconvenience caused. We are glad to help you.

• 
  Where have checked for the version of Direct x?
  

I suggest you to follow the below steps and check:

• 
  Press Windows + R keys together.
  
• 
  Type dxdiag in the run prompt and hit enter.
  
• 
  Now check for the version of Direct x.
  

Hope this information helps. Do contact us with the updated status of the issue. We will be happy to assist you.



Regards,

Jenith

 

My graphics hardware doesn't support the new version 12 direct x. How do I roll direct x back to 11?

Hi Ellen,

Thank you for contacting Microsoft Community.

· Are you getting any error message?

I suggest you to follow the steps to roll back the direct x from the below link and check if it helps.

• Press “Windows+X”.
• Click on Device Manager.
• Locate and Expand the Display Adapter.
• Right-click on the Display Device.
• Click on Rollback.

Hope this information is helpful and do let us know if you need further assistance. We will be glad to assist.

 

direct x

this did not fix direct x

(sidenote: it said there were missing files that could not be fixed in step 2)

thanks anyway,

will