Windows 10: Directx 10 fix

So I recently tried to play the game "Devil May Cry 4 Special edition" but when I tried to launch it after a while the game would just crash (ran perfectly before said crashes) so I searched the internet to find a fix for said problem to stumble upon a steam discussion that said i was basically SOL (here's the link to the discussion: https://steamcommunity.com/app/329050/discussions/0/364039531225782677/ ) So here I am trying a last desperate attept to find a fix.

:)

 

Directx 12 on Windows 10 is gone

Hi,

Thank you for being a part of Windows 10 Insider Preview.

I appreciate you for providing details about the issue and we are glad to assist you.

Try the following steps and check if it helps:

Step 1:

I suggest you to check the DirectX Version installed on your system.

Follow the below steps to check the DirectX Version:

• Press Windows key + R from the Desktop.
• Type dxdiag and hit Enter.
• Check the DirectX Version.

Step 2:

I suggest you to update the Graphic driver from the Device Manager and check if it works.

Follow the below steps:

• Press Windows + R on the Keyboard.
• Type in devmgmt.msc and hit Enter.
• Select Graphic driver from the list.
• Right click on the Graphic driver and click on Update driver Software.

If the issue persists then install the latest graphic driver from the manufacturer and check if it helps.

Kindly let us know if you need any further assistance with Windows. We are glad to assist you.

Thank you.

 

DirectX directshow crash

Hello Coen,

We'd like to kindly ask the following questions so that we can isolate the issue and give you the appropriate resolution:

• What is the exact error you are receiving when your PC crashes?
• Any troubleshooting steps that you have already applied to fix the issue?

For now, we suggest that you install the latest version of DirectX to see if it resolves the issue. Below is the link on how to manually install it.

Manual installation the latest version of DirectX


We look forward on your update.

 

how to Update DirectX in Windows 10.

Hi,

Thank you for your interest in Windows 10.

Windows 10 will have DirectX 12 installed.

Firstly, I suggest you to install all the available Windows Updates.

Launch Windows Updates from Start
> Settings > Update and Recovery
and click Check for Updates. (Make sure you have an active Internet connection) and install all the available Windows Updates.

If issue still persists, I suggest you to try to uninstall and reinstall the Display Adapter driver and check if it works for you.

Follow the steps to uninstall the Display driver:

• Press Windows Key + X key and click Device Manager.
• Expand ‘Display Adapters’.
• Right-click on the Display Adapter listed and click on ‘Uninstall’.
• Select the option to Delete driver software.
• Restart the computer after its uninstalled.

Now download the drivers the manufacturer website and install it and check if it fixes the issue.

Reference:

DirectX 12 and Windows 10 | DirectX Developer Blog

Hope this information is helpful. Please do let us know if you need further assistance, we’ll be glad to assist you.