Windows 10: Directx 12 issues in Games

Hello everyone,


I am facing a rather annoying problem with playing games recently.

I tried to play a few directx12 games and most of them seem to freeze and crash afterwards.

Some games , which crash a few minutes after starting are Shadow of the tomb raider, Rainbow Six Siege when playing without vulkan and Middle earth: shadow of war. DXGI_HUNG_DRIVER_ERROR

The games mostly show an error code: DXGI_HUNG_DRIVER_ERROR.

After updating all drivers to the most up-to date version and even troubleshooting the GPU on another machine I can say, that the GPU is not defect on this.

My guess is that something went wrong with my Direct X installation on Windows 10.


Does anyone have an idea what to do ?


Any replies would be very helpful , thank you

:)

 

unable to play some games with directx 12

Hi,

I will certainly help you with the issue.

Before assisting further, I would like to ask you few questions:

• 
  What happens when you try to play the games with the DirectX 12? Do you get any error message/code? If yes, then provide us the complete error message/code.
  

If you are unable to play games which doesn't support DirectX 12 then, you can manually download the supportable DirectX for the games.

I suggest you to refer to the below article on How to install the latest version of DirectX.

https://support.microsoft.com/en-us/kb/179113

Some games comes with the supported DirectX application embedded within the game's application, so that you can install it manually from the game.

You can also try to open the games in the compatibility mode.

• 
  Right-click on the setup file of the game and click on ‘properties’.
  
• 
  Click on the ‘compatibility’ tab and check the box ‘Run this program in compatibility mode for’ and select Windows 8/8.1 operating system from the drop down menu and proceed.
  
• 
  Once this is done, Restart the computer.
  

Please get back to us with an update. We will be glad to help.

Thank you.

 

directx 12 fake?

Thanks, i have tried that recently no change, as i kept the old driver in these cases. Next step is to try to reinstall this game. Any settings changes do nothing in game. Weird how has not happened throughout half the game till i reach this mission only in game all others before were fine.

Notice back round, especially the trees being doubled plus off colors.

 

Directx 12 on Windows 10 is gone

Hi,

Thank you for being a part of Windows 10 Insider Preview.

I appreciate you for providing details about the issue and we are glad to assist you.

Try the following steps and check if it helps:

Step 1:

I suggest you to check the DirectX Version installed on your system.

Follow the below steps to check the DirectX Version:

• Press Windows key + R from the Desktop.
• Type dxdiag and hit Enter.
• Check the DirectX Version.

Step 2:

I suggest you to update the Graphic driver from the Device Manager and check if it works.

Follow the below steps:

• Press Windows + R on the Keyboard.
• Type in devmgmt.msc and hit Enter.
• Select Graphic driver from the list.
• Right click on the Graphic driver and click on Update driver Software.

If the issue persists then install the latest graphic driver from the manufacturer and check if it helps.

Kindly let us know if you need any further assistance with Windows. We are glad to assist you.

Thank you.