Windows 10: Directx 12 Problem

Hi. It is hard enough describing the issue, but here it goes:I have an old game that I play for a indefinite amount of time this does not happen at a periodic interval, just randomly it freezes for like 5-10 seconds then it crashes and launches automatically. I already searched on net and I found that switching from directx12 to directx11 can fix this problem, but I have no idea how can I do that.

:)

 

Directx 12 on Windows 10 is gone

Hi,

Thank you for being a part of Windows 10 Insider Preview.

I appreciate you for providing details about the issue and we are glad to assist you.

Try the following steps and check if it helps:

Step 1:

I suggest you to check the DirectX Version installed on your system.

Follow the below steps to check the DirectX Version:

• Press Windows key + R from the Desktop.
• Type dxdiag and hit Enter.
• Check the DirectX Version.

Step 2:

I suggest you to update the Graphic driver from the Device Manager and check if it works.

Follow the below steps:

• Press Windows + R on the Keyboard.
• Type in devmgmt.msc and hit Enter.
• Select Graphic driver from the list.
• Right click on the Graphic driver and click on Update driver Software.

If the issue persists then install the latest graphic driver from the manufacturer and check if it helps.

Kindly let us know if you need any further assistance with Windows. We are glad to assist you.

Thank you.

 

DirectX 12 Ultimate

DirectX 12 Ultimate features will work only if you have a GPU which supports DirectX 12 Ultimate. Please check your GPU manufacturer(Intel, AMD, Nvidia) website for the list of supported GPUs and the driver updates to enable the features.

 

DirectX 12 corrupted

Please follow the steps below to delete direct X12 from windows:
Step 1) Firstly, open up your file explorer.

Step 2) Navigate to the following directory. C:\Windows\System32 or C:\Windows\SysWOW64

Step 3) After you have located the directory mentioned above, delete the following files in the directory. Right-click on it and select the Delete option.
Delete following files:
D3dx9_24.dll to 43
D3dx10_33.dll to 43
D3dx11_42.dll to 43
D3d9.dll, d3d10.dll and d3d11.dll
D3DCompiler_33.dll to 47
D3d12.dll

Step 4) After you have deleted the DirectX graphic related files. Then you will have to run the DirectX-Runtime installer. Run it as an administrator and install the latest version of DirectX 12.

Download DirectX 12

Step 5) Run the installer and make sure to connect with high-speed internet. Follow the on-screen instruction to install the program.

Note: After successful installation, make sure to reboot your PC