Windows 10: DirectX Applications

Dxdiag is showing no feature levels after the windows 10 1903 global update. While in the previous update (1803), all the feature levels were available. Many applications are not working as a dialogue box telling feature level 10.0 or 11.0 etc. are missing. Please provide a solution.

:)

 

Applications using Directx stopped working.

Hi,

Seems that you're done with some troubleshooting steps like uninstalling the game, reinstalling DirectX and updating the drivers for your Ibuypower WA563R7 running Windows 10 computer. To assist you with your concern, we suggest that you follow the steps
provided below. If you're done with the first one, you may proceed to the other possible solution:

• Install the previous version of DirectX - To do that, you can download the installer from this
  link.
• Reinstall your graphic card drivers. - To do so, follow these steps:

• Press Windows Key + X and choose Device Manager.
• Go to Display Adapters and locate graphic driver.
• Right click the driver and choose Uninstall.
• Check Remove the driver software for this device and click
  OK.
• Restart your computer once you're done uninstalling the driver.
• When computer restarts, go to graphic card manufacturer's website and download the latest drivers for your graphic card.
• Install the downloaded drivers.

3. Reinstall one of the previous updates. - Some installed updates can cause issues with DirectX. if that's the case, you might have to uninstall those updates.

Do update us with the results.

Thank you.

 

Directx 12 on Windows 10 is gone

Hi,

Thank you for being a part of Windows 10 Insider Preview.

I appreciate you for providing details about the issue and we are glad to assist you.

Try the following steps and check if it helps:

Step 1:

I suggest you to check the DirectX Version installed on your system.

Follow the below steps to check the DirectX Version:

• Press Windows key + R from the Desktop.
• Type dxdiag and hit Enter.
• Check the DirectX Version.

Step 2:

I suggest you to update the Graphic driver from the Device Manager and check if it works.

Follow the below steps:

• Press Windows + R on the Keyboard.
• Type in devmgmt.msc and hit Enter.
• Select Graphic driver from the list.
• Right click on the Graphic driver and click on Update driver Software.

If the issue persists then install the latest graphic driver from the manufacturer and check if it helps.

Kindly let us know if you need any further assistance with Windows. We are glad to assist you.

Thank you.

 

DirectX directshow crash

Hello Coen,

We'd like to kindly ask the following questions so that we can isolate the issue and give you the appropriate resolution:

• What is the exact error you are receiving when your PC crashes?
• Any troubleshooting steps that you have already applied to fix the issue?

For now, we suggest that you install the latest version of DirectX to see if it resolves the issue. Below is the link on how to manually install it.

Manual installation the latest version of DirectX


We look forward on your update.