Windows 10: DirectX errors when running old games

Hi,


A lot of my older games do not run on my new Windows 10 desktop, with errors such as "this game requires DirectX 9.0c" etc. They can run if my screen is connected to my on-board Intel graphics motherboard (albeit not a great framerate) but come up with these errors when the screen is connected to my NVidia graphics card.


I have tried uninstalling and reinstalling the graphics drivers several times, and still get this error. Please advise what I can do.

:)

 

Wanting to run old games

Hi Jameson,

Welcome to Microsoft Community. Your interest in Windows 10 is much appreciated.

I would suggest you to refer the below link and check the compatibility of the game with Windows 10.

http://www.microsoft.com/en-us/windows/compatibility/CompatCenter/Home

You may also try installing the game in compatibility mode.
Follow these steps to install the game software in compatibility mode and check if that helps.

• • • • 
        Right-click on the game setup file and click on
        ‘properties’.
        
      • 
        Click on the ‘compatibility’ tab and check the box
        ‘Run this program in compatibility mode for’ and select Windows 8 operating system from the drop down menu and proceed with the installation. Once this is done, restart the computer and check if the issue persists.
        

If the issue still persists, I would suggest you to get in touch with the game manufacturer if it’s specific to that particular game.

Keep us posted if you face any issues on windows in future. We will be glad to help you.

 

unable to play some games with directx 12

Hi,

I will certainly help you with the issue.

Before assisting further, I would like to ask you few questions:

• 
  What happens when you try to play the games with the DirectX 12? Do you get any error message/code? If yes, then provide us the complete error message/code.
  

If you are unable to play games which doesn't support DirectX 12 then, you can manually download the supportable DirectX for the games.

I suggest you to refer to the below article on How to install the latest version of DirectX.

https://support.microsoft.com/en-us/kb/179113

Some games comes with the supported DirectX application embedded within the game's application, so that you can install it manually from the game.

You can also try to open the games in the compatibility mode.

• 
  Right-click on the setup file of the game and click on ‘properties’.
  
• 
  Click on the ‘compatibility’ tab and check the box ‘Run this program in compatibility mode for’ and select Windows 8/8.1 operating system from the drop down menu and proceed.
  
• 
  Once this is done, Restart the computer.
  

Please get back to us with an update. We will be glad to help.

Thank you.

 

Directx not working with games

Hi Trey,

There is a possibility that the components of DirectX within the game you're trying to play is damaged. For us to provide an accurate solution, we would need you to answer the following questions:

• Which build, version and edition of Windows is installed on your computer?
• Are you experiencing the same issue when you are trying to play all of the installed games on your computer, or is the issue isolated with specific games?
• Are you experiencing the same issue even when you are using other user profiles?

In the meantime, we suggest uninstalling and reinstalling the games that are experiencing an issue with DirectX. Doing so can repair its components. Let us know if the same issue persists.

We are looking forward to your response.