Windows 10: DirectX installation problems

I am having issues with my new Dell G7. For a few of the games that I usually play I need to run the DXsetup program, but every time I try, I get a message that the installation failed due to an internal system error.

:)

 

Windows 10 DirectX problem.

Hello,

Thank you for your interest in Windows 10.

First, I would suggest you to check that which version of Direct X is currently installed on your computer.

To use the DirectX Diagnostic Tool to determine the version of DirectX that is installed on your computer, follow these steps:

• Click Start, and then click Run.
• Type dxdiag, and then click OK.
• On the System tab, note the version of DirectX that is displayed on the DirectX Version line.
• On the various tabs, check the version information for each DirectX file.
• When you are finished checking file versions, click Exit.

If Windows cannot find the dxdiag program, DirectX installed on your computer. If this is the case, download and install the latest version of DirectX.

How to install the latest version of DirectX

https://support.microsoft.com/en-us/kb/179113

Feel free to write us back for any further assistance with Windows, we'll be glad to assist you.

 

directx error while installing

Hi,



To assist you better, please answer the below:

• 
  Which version of DirectX are you trying to install?
  
• 
  What is the current build installed on your computer?
  
  (To check the build, Press Windows + R keys to open
  Run command, type Winver
  and press Enter)
  
• 
  Have you made any changes on the computer prior to this issue?
  
• 
  What is the current version of DirectX installed on Windows 10?
  

I suggest you to install all the updates on your computer.

Follow the steps below:

• 
  Click on search
  bar, type Windows Update.
  
• 
  Select Check for Update.
  
• 
  Download and
  Install the latest Windows Updates.
  

I also suggest you to refer the link on How to install the latest version of DirectX and check if it helps.

https://support.microsoft.com/en-us/kb/179113#bookmark-which version installed



Hope it helps. Revert to us with the results, will be glad to assist you.



Thank you.

 

DirectX installation failed

Thank you for letting me know. I'd suggest to try running the DirectX installers below and check if the installation will proceed:

• DirectX End-User Runtimes (June 2010)
  
• DirectX End-User Runtime Web Installer

Will keep an eye out for you response.

Regards.