Windows 10: DirectX Issues (Steam)

I'm running an Early 2015 MacBook Air with Intel HD Graphics 6000 and an Intel i5 processor with 8GB of RAM with Windows 10 64-bit through a Boot Camped external drive. Overwatch, RollerCoaster Tycoon 2, and Portal 2 all run perfectly fine - heck, Portal runs better than it did in Mac mode.

However, games with the pop up that says "Installing DirectX" as they boot in Steam don't work - they start to boot and then stop immediately. Sonic Generations in particular says three .dll files (XINPUT1_3.dll, d3dx10_43.dll, and d3dx9_43.dll) are missing and then doesn't boot.

I've found that I need DirectX 9, I believe (Windows 10 has DX12 installed automatically). The DirectX installer within each game's files (and the same file grabbed from numerous sources online) fails the installation, saying to check the .log for the issue (which I can't make heads or tails of). The Direct End-User Runtime Installer on Microsoft's website, which I've been directed to as a be-all fix repeatedly, does not work and fails to install as well with an error with advpack.dll. I've updated my graphics card drivers, updated Windows 10 twice, reinstalled multiple games repeatedly, and even turned off antivirus and nothing works. This is getting increasingly frustrating as I can't play the majority of my games, which is what I did this Boot Camp process for in the first place. Boot Camp shouldn't be the problem; as I said, some games work just fine and I haven't found anyone else through hours of Google searching that had the same problem as me.

Can anyone please help? I'm desperate at this point.

:)

 

Issues related to DirectX on Steam

Hello,

Thank you for posting your concern in Microsoft Community and welcome to the Windows 10 Family.

To be able to understand the issue better, let us know if the issue is specific when you are using the online game platform, i.e Steam.

Please be informed that Windows 10 will have Direct X v11.2 preinstalled. If you need the latest DirectX version, the simplest way to update the DirectX on your Windows using Windows update.

To check for updates now, go to Settings > Update & security > Windows Update, and select
Check for updates. If Windows Update says that your PC is up to date, you have all the updates that are currently available.

In case windows is unable to download updates for the latest DirectX versions, follow these steps to run the Windows in built troubleshooter. This is a diagnostic which helps to identify any potential issues present
in your PC.

a) Write Troubleshooting in the search box and hit enter.

b) Click on Troubleshooting
tab.

c) Click on view all option on the upper left corner.

d) Select the Windows Update option from the list.

e) Click Next to run the Troubleshooter.

If it still does not help, launch the game while you place the computer in a Clean Boot state and check if there are any third party application/software to be causing the issue.

A clean boot is performed to start Windows by using a minimal set of startup programs. This helps eliminate software conflicts that occur when you install a program.

How to perform a clean boot in Windows

Note: As the article is designed for Windows 8.1, Windows 8 and Windows 7. Unlike launching step for 'System Configuration', options and steps to Clean Boot are same for Windows 10.

Disclaimer: Please go through the section: How to reset the computer to start as usual after troubleshooting with clean boot of the Kb article to boot the computer in normal startup after fixing the issue.

Write to us with the updated status and the required information for us to be bale to assist you further.

 

Issues related to DirectX on Steam

I recently upgraded to Windows 10, wore windows 7. The problem I get is by steam, gaming platform, that when I try to start a game it needs to make the first start and appears: Installing Microsoft DirectX for Windows. But it never ends, what should I do?

I read something about this error occurs when you do a windows update to another, losing or not having the latest version, where should I look to upgrade?

Thanks.

Problems With DirectX ( on steam ? )

 

Just to check you are using this download which does work with Win10?
"Download DirectX End-User Runtimes (June 2010) from Official Microsoft Download Center"
Should be obvious, however some I have come across dont realise that you need to run DXSETUP.exe from the folder it downloads to, should run with Admin privileges however try Running as admin if it's failing.

Link keeps coming up on here as access denied so copy between the quotes.

 

I've downloaded that and ran the same file out of Steam game directories multiple times, both as admin and not. Each time it fails and says I need to check the .log files for what went wrong.

 

Have you downloaded Redistributable version?

You can always download needed DLLs and put them to System32 folder manually.

 

Yeah, the DXSETUPexe doesn't work. It's the same installer within Steam games. I put the .dlls Sonic Generations was asking for in the folder and it doesn't ask for them anymore, but it does give a new error code. After inserting the .dlls, most of my Steam games are still not booting. No error code, they just don't run.

 

Humour me, run sfc /scannow, it has happened in the past that a missing or corrupt system file could cause problems installing directX.

 

One of the first things I tried actually, haha. No errors were found.

 

So, uh...hypothetically speaking...would running this whole ordeal in Windows To Go be an issue...?