Windows 10: DirectX not installing on Windows 10

I am completely stumped. I have a laptop received yesterday running Windows 10, v 1803, build 17134.407.

• DirectX Diagnostic Tool tells me that I have DirectX 12.
• i7-8550H, 16 GB RAM, NVIDIA GeForce GTX 1060.

The problem was identified trying to run game XCOM 2. From game launcher, game crashes stating that four DLL files are missing. XCOM 2 does "first time setup" every time it is run. Other Steam games run fine.


Tried DirectX installers to add the DLLs, which results in a "Internal System Error has Occurred" message. Same error occurs with the two installers in the game folder, a downloaded dxwebsetup, AND from running a downloaded June 2010 redist executable.


I have attempted the following:

• Deleting and reinstalling the game. Also, verifying integrity of game through Steam. No error messages; same result.
• Clean boot with only Windows (all non-MS services stopped and all startup tasks disabled) with same result.
• Uninstalling NVIDIA and drivers with no internet connection (so it won't auto-update) and running June 2010 redist, with same result. (As a side note, NVIDIA program failed to update the driver several times, but then suddenly worked and I don't know if that means anything.)
• Manually added the DLLs from the downloaded library files to Windows/System32. Game runs but with some audio desync. I can't tell if the audio issue is a result of the slapdash fix. I deleted the DLLs from System32 as I try to fix the basic DirectX installation problem.
• Various scans to verify the integrity of the system files, all of which say that nothing is wrong.

The (increasingly long) DXError log is at https://jpst.it/1vL2U and DirectX log is at https://jpst.it/1vL4F, if anyone can understand all errors, failures, and denials I'm getting.

Anyone have any ideas? I really don't want to have to manually install every DLL for the life of this computer. I'm at the point of considering a total reinstall, before I sink any more time into this new laptop. Many thanks!

:)

 

Directx 12 on Windows 10 is gone

Hi,

Thank you for being a part of Windows 10 Insider Preview.

I appreciate you for providing details about the issue and we are glad to assist you.

Try the following steps and check if it helps:

Step 1:

I suggest you to check the DirectX Version installed on your system.

Follow the below steps to check the DirectX Version:

• Press Windows key + R from the Desktop.
• Type dxdiag and hit Enter.
• Check the DirectX Version.

Step 2:

I suggest you to update the Graphic driver from the Device Manager and check if it works.

Follow the below steps:

• Press Windows + R on the Keyboard.
• Type in devmgmt.msc and hit Enter.
• Select Graphic driver from the list.
• Right click on the Graphic driver and click on Update driver Software.

If the issue persists then install the latest graphic driver from the manufacturer and check if it helps.

Kindly let us know if you need any further assistance with Windows. We are glad to assist you.

Thank you.

 

windows xp installation and dual core am

could someone please list the steps they follow to install windows with a dual core processor and windows xp service pack to. I'm reletively new to amd dual core and i feel i'm missing a step. All help will be appreciated. thanx

 

directx error while installing

Hi,



To assist you better, please answer the below:

• 
  Which version of DirectX are you trying to install?
  
• 
  What is the current build installed on your computer?
  
  (To check the build, Press Windows + R keys to open
  Run command, type Winver
  and press Enter)
  
• 
  Have you made any changes on the computer prior to this issue?
  
• 
  What is the current version of DirectX installed on Windows 10?
  

I suggest you to install all the updates on your computer.

Follow the steps below:

• 
  Click on search
  bar, type Windows Update.
  
• 
  Select Check for Update.
  
• 
  Download and
  Install the latest Windows Updates.
  

I also suggest you to refer the link on How to install the latest version of DirectX and check if it helps.

https://support.microsoft.com/en-us/kb/179113#bookmark-which version installed



Hope it helps. Revert to us with the results, will be glad to assist you.



Thank you.