Windows 10: Disable offline files

Hi


We have a few users who have mapped network shares which they access through a vpn. They are all set up for offline files. Recently some of them have been experiencing problems syncing the offline files because they have almost used all of their drive space so there isnt room to store the offline files on their devices. To get around this I manually disabled offline files so that if they wanted to view them they would always see the version on the server rather than a local file. After doing this they found the mapped network share had disappeared completely so they couldnt see it at all.

Do they just need to re-map the network share to be able to access it? Why would it disappear as they should still be able to see the online version?

:)

 

offline files acces denied (file name database.xml)

Hi,

Access issues with offline files can be due to the changes in the configuration of the device and/or the host/server. To better understand your concern, we'd like to know the following:

• If you're using the Windows Sync Center application to access/manage your offline files.
• If you're referring to the use of the OneDrive application.
• If your device is managed by a domain or an organization.
• The exact error messages that you're getting when accessing the files.
• The version and build of Windows 10 that you're using on your device. To check this, you can perform the steps posted on this
  
  link.

In the meantime, we'd recommend performing the following steps to verify the status of the offline file access on your device:

• Search and launch Control Panel using Cortana.
• In the Search Control Panel box, type offline.
• Under Sync Center, click Manage offline files.
• In the Offline Files pop-up window, check if its enabled.

We look forward to your response.

 

Change Offline Files in Windows 10 to "Disable offline files"

I want to change the "Offline Files" in Windows 10 to "Disable offline files". All I have seen so far is how to disable or enable Offline Files. I can do those functions thru a GPO, etc.. but what I want to do is

1. turn on the usability of Offline Files for the users

2. Change the default so that Offline Files is turned off, unless the user turns it on

 

How can I get Office 2019 (NOT 365) to open files in offline folders when not connected to the Internet?

Hi,



Thank you for writing to Microsoft Community Forums.



Is your computer connected to any Domain Network?



I suggest you to follow the below steps to remove the offline files and clearing the cache and check if you are able to access the files if not connected to the internet.



Before trying the below steps, I suggest you to take a backup of all the files in the Offline Folder.

• Open Sync Center > Click on Manage Offline Files on the left and select
  Disable Offline Files > Restart the computer once.
  
• Then, click on the Start Menu > Search for
  Command Prompt > Right-click on Command Prompt > Click on
  Run As Administrator.
  
• Once the Command Prompt is up and running, type the following commands one by one and hit
  Enter.
  

cd c:\Windows

takeown /f csc /r /a /d y > NUL

icacls csc /grant AdministratorsF) /t /l /q

• Then, delete the folders under C:\Windows\CSC >
  Restart the computer once > Enable Offline Files again and check if you are able to access the files.
  

For reference, you may also refer Can't open
files offline when you use Offline Files and Windows Information Protection.



If your computer is connected to a Domain Network and If you are still facing the same issue after trying the above troubleshooting steps, then I suggest you to post your query in
IT Pro TechNet forums, where we have support professionals who are well equipped with the knowledge
on Offline Files.