Windows 10: Disable Windows Hello Face Recognition on Laptop

Discus and support Disable Windows Hello Face Recognition on Laptop in User Accounts and Family Safety to solve the problem; I have a Logitech BRIO camera connected to my laptop's dock. I set up Windows Hello facial recognition so that I don't have to enter a password when... Discussion in 'User Accounts and Family Safety' started by ericnixmd, May 21, 2018.

  1. ericnixmd Win User

    Disable Windows Hello Face Recognition on Laptop


    I have a Logitech BRIO camera connected to my laptop's dock. I set up Windows Hello facial recognition so that I don't have to enter a password when the laptop is docked. I usually place the computer with the lid closed underneath my monitor when it's docked. This prevents me from using the fingerprint sensor built into the laptop.

    When I disconnect from the dock and use my computer, I get a notice on the login screen that Windows could not activate the camera.

    Is there a way to eliminate this message or to configure a setting so that the laptop doesn't look for the camera when not connected to the dock? The built-in camera doesn't support Windows Hello facial recognition.

    :)
     
    ericnixmd, May 21, 2018
    #1

  2. Windows Hello Face Recognition Set up

    Hi,

    Please provide us below details to assist you better,

    • How exactly you are trying to setup Windows Hello Face Recognition?
    • What is the error you are getting, while trying to setup Windows Hello Face Recognition?

    A regular webcam will not work with Windows Hello. Windows 10 features Windows Hello, which provides new ways to authentication using biometrics including facial recognition.
    Since this is essentially 3-d detection, a camera with a specialized illuminated infrared camera is required.

    I suggest you to try the below steps to setup Windows Hello Face Recognition and check if it helps.


      • Open up "Settings" and click on "Accounts," then "Sign-in options."

      • You need to set up a PIN code before you're allowed to use Windows Hello. So hit the "Add" button under "PIN" to set that up. Once you've done that the options to set up Windows Hello will unlock.

      • You'll now see which options are available to set up under Windows Hello, Since we're looking at facial unlock you'll see an option for "Face." Click on "Set Up."

      • The next screen will give you a little background on what Windows Hello is. Click on "Get started".

      • The next step could happen incredibly quickly. Position yourself so your face is in the center of the frame that appears on screen. The camera will then do what it needs to do to register your face.

      • Once you're set up you have an option that allows you to improve recognition.

      • Now, when you go back to Settings you'll have the option again to improve recognition, remove your face, a toggle to turn on unlocking your PC when it sees your face and an added security option that will require you to turn your head
        left and right for verification.

    For more information, refer to the below link:

    https://support.microsoft.com/en-us/help/17215/windows-10-what-is-hello

    Hope this information helps. Get back to us if you have any more queries on windows.

    Thank you.
     
    Krishna Priya V, May 21, 2018
    #2
  3. Windows Hello Face Recognition Set up

    I have a new Inspiron 15 laptop with Windows 10. My Windows Hello Face recognition setup is not working. Any suggestions as to what I can do?
     
    glendahanna, May 21, 2018
    #3
Thema:

Disable Windows Hello Face Recognition on Laptop

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