Windows 10: disabling a clickpad on HP x360 laptop running windows 10

How do I find in the Bios where the clickpad or touchpad is enabled? I've looked in Bios and can't find a clickpad/touchpad entry.

:)

 

Cannot disable ELAN clickpad on Windows 10

I've followed most of the advice on many websites, including this one, and there seems to be no way to disable the Elan Clickpad device on my recent HP laptop running Windows 10 Home, including using the Registry. Can anyone help me further?

Details:

Today the builtin touchpad started functioning again and I can't remember how I disabled it when I first bought this laptop. I use a USB external mouse that works much better. When this touchpad is enabled, I accidentally touch it while typing and chaos
ensues.

(Previous thread Cannot disable ELAN clickpad on Windows 10 after Anniversary update did not help.)

 

HP Spectre Model x360 13-ae13dx laptop

Hi,



Thank you for writing to Microsoft Community Forums.



We understand the concern as you are unable to find the Webcam and microphone driver in Device Manager. In order to get clarity and to assist you accordingly, please reply with the answers to the questions below:

• What is the Version and Build of Windows 10 installed on the PC? (Type
  winver in Windows search/Run command)
  
• What happens when you open the Camera app?
  
• Are you not able to see the webcam driver under Imaging devices?
  
• Are you aware of any changes on the PC prior to this issue?

As per the Product Specifications, Webcam is available in this model:
HP Spectre x360 - 13-ae013dx Product Specifications



If you are getting the following error "We can't find your camera" Error Displays in Camera App", when opening the camera app, then follow the suggestions from this article:

HP PCs - "We can't find your camera" Error Displays in Camera App (Windows 10). If you are not getting the above message then follow the suggestion from this article:

HP PCs - Webcam Troubleshooting (Windows 10, 8)



Regarding the Microphone issue, we would suggest you to run the
Audio Troubleshooter listed under Troubleshooting from the

HP website once your PC gets detected.



Let us know the results. If the issue persists, we will certainly assist you further.



Aditya Roy

Microsoft Community – Moderator

 

HP x360 Spectre Windows Hello No Longer Working

Thanks for the suggestion. For reference (for people coming after me trying to find a solution), the steps Lee is suggesting are as follows:

• Device Security > Security Processor Details > Security Processor Troubleshooting > Clear TPM

Appreciate the help, Lee, but resetting the TPM using the process above didn't work. All it did was make me reset my PIN and sign in again via my Microsoft account. As I mentioned in my initial post, I have an HP Spectre
x360 Convertible 13-ae0xx, so I've been using the drivers found here:

https://support.hp.com/us-en/drivers/selfservice/hp-spectre-13-ae000-x360-convertible-pc/16779579

Also as I mentioned, the latest drivers are installed - that's always my first go-to solution (other than turning it off and on again! ).

Any other suggestions?