Windows 10: Disabling Windows Ink disables Wacom Tablet

I've been troubleshooting with my wacom tablet's ability to interact with applications and browser-based programs for some time now with very limited success. Disabling 'Windows Ink' on my computer just disables the pen's ability to write on anything. Could I please have help so I can use my tablet again? I'm running Windows 10 Pro.

:)

 

How to disable Windows ink - Wacom driver conflict

Hi,

I just bought a new windows 10 laptop and have not been able to work at all because of conflict with Windows 10 ink and Wacom drivers. Note that my setup functions completely fine on my previous Laptop and desktop PC - which run Windows 7 ( still the best
version )

The issue:

While painting in Photoshop, the Wacom pen will sporadically lose pressure sensitivity, making it behave like a mouse.

What I've tried:

1. Updated to the latest version of Windows 10

2. Tried 5 different Wacom drivers, from oldest to newest.

3. Attempted to disable Ink in the settings as windows help describes, but found no such settings

4. Attmpted to disable Ink in the Group Policy Editor, but found no GPE

5. Disabled in in the Registry Editor

6. Disabled the GPU acceleration in Photoshop

7. Disabled Windows Ink in the Wacom settings

Wacom:

Intuos 4

My laptop:

HP spectre x360 convertible 15-df1xxx

Intel(R) Core i7-10510U

Windows version:

1909

Photoshop:

CS6 - updated

 

windows 10 and Wacom tablets.

Unfortunately safe mode is not an option. The Wacom board relies on a Wacom service to run as a Wacom board and this service is not available in safe mode. The pen does however function in safe mode as a mouse via windows pen and ink.

Starting with the clean boot and with the Wacom service enabled then the pen functions via windows pen and ink but the Wacom utilities do not detect the presence of a Wacom Tablet, even though it is listed as a Wacom tablet in device manager and in the settings
and devices hardware section as a Wacom intuos pro large.

The default admin and a new user admin should have the same software profile and should both work. the fact that the hidden admin account works and other accounts don't excludes there being a hardware or software problem. It has to be profile related
surely? or permissions. We have had issues in the past whereby the windows 10 updates removed all application packages from certain folders that killed all the modern apps from working. This feels like something similar, since the issue was noticed after
the fall update. Unfortunately we could not roll back as the old installation backup had been cleaned up.

Lots of people with issues with Wacom tablets and windows 10 either disable windows pen and ink, but this is not an option for us as doing so kills the pens pressure sensitivity. The other popular repair is due to the Wacom Professional Service not being
started. In our case the service is set as Automatic and is running. Some forums suggest restarting this service, for us it makes no difference. Another suggestion was that the issue was down to there being no Wintab drivers in windows 10, but installing
them made no difference either.

all of the troubleshooters have been run , sfc/scannow has been run dism has been run. Windows 10 has been reloaded via an inplace upgrade. Group policies have been checked and all show as not configured.

Doing a fresh reinstall is not an option as we are in the middle of a project for a client, and even if we were not, the machine has a high number of programs containing multiple plugins. It also seems pointless when we have the hidden admin account working
properly.

As you can see we have been troubleshooting this for months and the frustration levels are high.

As it stands we have a £500 graphics tablet that might as well be a £5 mouse. We have lost well over 30 hours going round and round in circles with support representatives.

 

Windows Ink / Wacom detecting pressure but only half


My issue is with my Wacom Bamboo (Or any wacom for that matter) and Windows 10. I've tested on other WIN10 Machines and it works fine but I've done something, or installed something that has caused this issue.

The Issue

Tablet pen pressure is detected but will only apply to a maximum of 50%, so lines are very light. Disabling 'Windows Ink' in the Wacom control panel removes pen pressure detection all together.

What I've Tried
I've tried a bunch of different drivers and even contacted Wacom support to no avail. The issue seems to be with Windows, specifically my installation. Definitely not a hardware issue, works fine on Mac OS X and another Windows Machine.

Here is a screenshot to help illustrate my issue. Any help appreciated.