Windows 10: disc management

how disc management?

:)

 

Disc for windows 7 to run on windows 10

Hi Jane,

Thank you for contacting Microsoft community.

I suggest you to follow the below steps to read the Windows 7 disc and check if it helps.

• Insert Windows 7 disc.
• Press “Windows+E” which will open file explorer.
• There you will find the Windows 7 disc.
• Open the disc and copy the files anywhere on your computer, so that you can access the information from the disc.

Hope this information was helpful and do let us know if you need further assistance. We will be glad to assist.

 

cannot create repair disc

Hi,

I realize the inconvenience you are experiencing with creating system repair disc. I will certainly help you with the issue.

To understand the issue better, I would like to know please check if the CD/DVD drive is detecting in Device manager and check for yellow color exclamation mark next to it?

This issue could occur if the media is corrupted, hence you need to replace the media which you are using as some of the media may cause this type of issues while burning. Try the below steps and check if it helps to resolve the
issue.

Step 1.

In the search bar, type recdisc.exe and hit
Enter.

Step 2.

• Now press Windows key + X and click
  Control Panel (All Items view), and click on the
  Backup and Restore icon.
• Now click on the Create a System recovery disc link in the left blue pane.
• Insert a blank CD or DVD into your CD/DVD drive and click on the Create disc button.

NOTE: If you are prompted to insert a Windows installation disc, it means that the files needed to create the system repair disc cannot be found on your
computer. Insert a Windows 10 installation disc.

• It will now start creating the System Repair Disc

NOTE: If any Auto Play window pops up, just close it.

• When it's finished, click on the Close button.
• Click on OK.
• Now remove the remove and label your new Windows 10 System Repair Disc from the CD/DVD drive.

Hope this helps. If you need further assistance with Windows, let us know and will be glad to help.

 

format/backup CD/DVD discs

Hi Patricia,

Please share this information to assist you better.

• What is the make and model?
• Have you installed all the pending updates?
• Have you made any recent changes prior to this issue?
• Are you facing this issue with the particular DVD or others also?

I suggest you to refer to the below given methods and check if issue is resolved.

Method: 1

I suggest you to run the Hardware and Devices
troubleshooter and check if it helps.

• Type troubleshooting in the search bar.
• Select Troubleshooting.
• Select View all on the top left corner.
• Click on Hardware and Devices.
• Follow the on-screen instructions to run the troubleshooter.
• Check if issue persists.

Method: 2

Check if the DVD drive is getting detected in Disk Management

Refer the steps below to open disc management:

• Press Windows key + X.
• Click on Disk Management.
• Click on Actions and click on
  rescan disks and click on Refresh and check if issue persists.

Hope this helps in resolving the issue. If the issue persists, do get back to us. We will be happy to assist you.

Thank you.