Windows 10: disconnect button under bluetooth devices does not work

The disconnect button under bluetooth devices does not work in both the list of devices in the system tray and in settings / bluetooth & devices.It disconnects the device then immediately reconnects to it. How do I fix this?

:)

 

How to disconnect and reconnect bluetooth devices in Windows 10?

Hi Melody,

Thank you for posting your query in Microsoft Community. We understand the inconvenience caused and will assist you.

I suggest you to follow the steps provided below and check if it helps.

• Pair the Bluetooth device to the system.
• Right click on the Speaker icon in the System tray and select
  Playback Devices.
• Select the device and click on the drop down list next to Set default button.
• Select the option to connect and disconnect from the device.

Hope this helps. Keep us posted on the status for further assistance.

 

No button for bluetooth in action center

Joe,

Assuming that you have a Bluetooth card, run these checks -

Do you have a Bluetooth entry in Settings, Devices?



If not then Windows does not think you have a Bluetooth card. Check Device manager for a Bluetooth group.

1. If neither of these is there then you do not have a Bluetooth card or you have disabled Bluetooth in the BIOS. You should check your BIOS for a relevant entry but BIOSes vary so I cannot suggest where such a setting might be. You could seek advice from your computer maker or their user forum.
2. If one is there but not the other then you might be able to get it working correctly by reinstalling the driver from your Computer / Bluetooth card maker's website.

You can customise the items shown in Action center but Bluetooth, if it is enabled, is generally put there by default. As explained above, you can customise what is shown by playing around with Settings, System, Notifications. You can add more entries or you can drag off existing entries or you can drag existing entries around to get them in the layout you prefer.




Denis

 

Troubleshooting Bluetooth Device Disconnections

I use two Bluetooth devices with my computer - a wireless mouse and an Xbox One controller. The mouse has worked fine for over a year and the Xbox controller worked fine for a few days before I started having problems.

The issue happens most frequently when playing Destiny 2 where both the mouse and controller will disconnect. This causes the game to freeze for 5-10 seconds until a message pops up about the disconnected device. Both devices eventually reconnect. Occasionally the game hangs here and I have to restart the computer.

The issue has also happened when browsing the internet with just the mouse connected, where the mouse will disconnect, and only turning off/turning on Bluetooth will fix it.

I have tried uninstalling the Bluetooth driver, restarting, and installing the Intel Bluetooth and WiFi drivers for my wireless card - Intel 7260. I have also tried disabling the power management option "Allow the computer to turn off this device to save power".

As you can see from the Event Viewer, there are multiple error reports each time this happens. I would greatly appreciate any help, thanks!