Windows 10: Disk Cleanup does not work

My diskcleanup is not working. It shows 159mb of Temp Internet files and 10.5gb of Windows Update. I select and click 'ok' to delete, but nothing happens. Restarting does nothing.


I've seen countless posts with other people having the same problem and, so far, I have not seen any solutions.


Is this just another problem the MS is not addressing?

:)

 

disk cleanup

Hi joysoder, to properly and safely delete any files not required by your system, run Disk Cleanup twice as explained below. Each time select everything in the list and delete them. Disk Cleanup will not suggest deleting anything that is not safe to delete
. . .

Open File Explorer

Click on your hard drive

On the Manage Tab, click Cleanup

Let Disk Cleanup do its initial scan

Select Everything in the list and choose Delete

Start Disk Cleanup again

Let Disk Cleanup do its initial scan

This time in the resulting dialog, click 'Cleanup System Files'

Let Disk Cleanup run another scan

Select Everything in the list and choose Delete

 

Disk cleanup not working on Windows 10.

Hello David,



Thank you for posting on Microsoft Community. We regret the inconvenience caused and will assist you in resolving the issue.



Before assisting further, I would like to ask you few questions:

• What is the exact error message you are getting?
• Are you trying to delete the temporary files or system files using
  Disk cleanup?

Disk cleanup is used to delete the un-wanted and un-necessary temporary files located in your PC. However you can also use Disk cleanup to delete system files on the PC, which is not recommended as it might cause system
performance issues on the PC.



When performing Disk Cleanup, checking the appropriate options is necessary so you do not delete the restore points present in the system.



Refer to the steps from the link below on Disk cleanup in Windows 10 and check if it helps:

http://windows.microsoft.com/en-in/windows-10/disk-cleanup-in-windows-10



If the issue persists, is suggest you to close all the system windows which is kept open on the desktop and check if the Disk cleanup method works.



Write to us with the answers to the above questions and the status of the issue on the same post for further assistance. Your reply is most important for us to ensure we assist you accordingly.



Thank you.

 

Disk Cleanup fails

I appreciate your suggestion. However, I had hoped for a simple solution which would have fixed Disk Cleanup, not offered a work-around. It's like, my car is running poorly. I explain the problem, then someone suggests, "Just take the bus!"

I will try to use your suggestion, but it doesn't fix the original problem and requires several steps. These could also result in the inadvertent deletion of a wanted
program rather than unneeded files produced during the use of a desired program. Rather like deleting my browser to get rid of cached sites.

Can anyone explain why Disk Cleanup isn't cleaning up my disk??