Windows 10: Disk drive not recognised by windows settings or xbox app but fine everywhere else

Hi there,I have a bit of an odd problem, I went to go play a game from the Xbox App and noticed that it was missing from my library. Turns out for some reason my E drive SSD is not showing up in the Xbox app or in the Windows storage settings, however I can access it totally fine through the Windows Explorer. If I look in Disk Management it's there and other programs like Steam can see it perfectly fine. I have had some issues with this SSD in the past so it could be the cause, but I don't see why some parts of windows would be able to read it and other not.Things I've tried with no luck:Resta

:)

 

DVD/ CD Drive doesn't recognise disks

Hi,

Thank you for posting your query in Microsoft Community.

I suggest you to follow the methods below and check if it fixes the issue.

Method 1: Run Hardware and Devices Troubleshooter

Follow these steps to run Hardware and Devices troubleshooter:

• Press Windows key + W and type troubleshooting.
• Select Troubleshooting.
• Select View all on the top left corner.
• Click Hardware and Devices.
• Follow the on-screen instruction to run the troubleshooter.

Method 2: Check if the DVD drive is getting detected in Disk Management

Refer the steps below to open disc management:

• Press Windows key + X.
• Click on Disk Management.
• Click on Actions and click on rescan disks and click on
  Refresh and check if issue persists.

If there is no drive letter assigned, I suggest you right click on the DVD drive and assign a drive letter and check if it helps:

Method 3

Try to access the computer manufacturer's website and download the latest chipset drivers for your computer and install the same.

Hope this information is helpful. Please do let us know if you need further assistance, we’ll be glad to assist you.

Thank you.

 

USB Hard Disk Drive not recognised

Hi Nicholson,

Thank you for your interest in Windows 10.

I suggest you to follow the methods below and check if it fixes the issue.

Method 1: Run Hardware and Devices Troubleshooter

Follow these steps to run Hardware and Devices troubleshooter:

• 
  Press Windows key + X and click on
  Control Panel.
  
• 
  Select Troubleshooting.
  
• 
  Select View all on the top left corner.
  
• 
  Click Hardware and Devices.
  
• 
  Follow the on-screen instruction to run the troubleshooter.
  

Method 2

I suggest you to check if the disk is listed in Disk management utility. If it is listed, run an error check to see if there are any corrupted files causing this issue.
Refer these steps:

• 
  Press Windows key + X, select
  Disk management.
  
• 
  Right click on the drive and select properties.
  
• 
  Under tools tab, click on “Check” button under Error Check.
  

Method 3: Uninstall and reinstall USB drivers

Follow the steps to uninstall the USB drivers:

• 
  Press Windows Key + X key and click Device Manager.
  
• 
  In Device Manager, double click to expand "Universal Serial Bus controllers".
  
• 
  Right click on the Host Controller, click "Uninstall" and click "OK".
  
• 
  Select the option to Delete driver software.
  
• 
  Uninstall all items under "Universal Serial Bus controllers".
  
• 
  Restart the computer after its uninstalled.
  

Try to access the computer manufacturer's website and download the latest chipset drivers for your computer and install the same.

Hope this information is helpful. Please do let us know if you need further assistance, we’ll be glad to assist you.

 

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