Windows 10: Disk Manager, Device Manager, BIOS unable to see Disk

Hello everyone,

A friend of mine bought a 3TB Seagate SATA drive off eBay about a week ago. He has been having trouble with it since. He said at first the disk showed up in disk management but after a while stopped showing up all together. It wont show up in the BIOS, device manager, etc. His brother took it to the IT faculty at school and they said that it was marked as a server/RAID drive but didnt know how to change this or reset it.

Should this effect whether the disk is seen by the BIOS/Disk Management?
Is there any way to fix this or is this disk shot?

He contacted the seller on eBay and has yet to hear back.

:)

 

Win 10 & Western Digital external drives

Does the BIOS see the disks?

Does the Disk Manager see the disks and partitions? (diskmgmt.msc)

 

Unable to open Device Manager, Disk Management, Paint, etc. MFC42u.dll error

Hello,

Let us isolate your concern by answering the questions below:

• Have you made any changes to the computer software prior to this?
• Are you getting any error messages when you are trying to open the applications?
  

It would also help by sending us a screenshot when you are trying to open the said applications.

In the meantime, kindly perform a clean boot and check if the issue persists. If performing a clean
bootresolves your concern, it means that a third party software is causing the issue. We suggest that you uninstall or disable them. The steps on how to perform a clean boot are
provided on this link.

We are looking forward to your response.