Windows 10: Disk Space

Hello, I want to say I made a huge mistake. On december 16th, I tried to download Bandicam from an unpopular site so instead of bandicam, I downloaded 6 viruses. 3 of them are adwares, 2 malwares, and some dangerous trojan. I followed the guide on Google and removed all of them. But I don't think my computer is cleaned. Something is eating my free space in my Drive C. Some weird files appeared, which I didn't download or saw them during my "battle against the virus". I need someone's help to solve this problem.


* Moved from Windows 7/Devices

:)

 

disk space reduced after media creation tool

Hi Sarah,

One of the possible reasons why your disk space was reduced is due to an unallocated disk space on your partitions. For us to isolate your concern, we suggest that you check your device's partition. To do this, follow the steps provided below:

• Type Computer Management on Ask me anything and press
  Enter.
• Select Storage and click on Disk Management.
• Send us a screenshot.

We look forward to your response.

 

My disk space is gone

Hi John,

Thank you for posting the query on Microsoft Community.

I do appreciate your efforts and time.

Try to run theSystem Maintenance Troubleshooter.

• 
  Press Windows key + W and type
  Troubleshooting.
  
• 
  Select Troubleshooting.
  
• 
  Select view all on the top left corner.
  
• 
  Click System Maintenance,
  follow onscreen instructions.
  

I suggest you to run Check Disk which performs an analysis of the disk. Refer to the steps below:

• Press Windows key + X.
• Click on Command prompt (Admin).
• Type chkdsk /f and hit enter.

For reference:

Tips to free up drive space on your PC:

http://windows.microsoft.com/en-us/windows-8/free-up-disk-space

Hope this helps in resolving the issue. If the issue persists, do get back to us. We will be happy to assist you.

 

hard disk space

Hello,

Taking into consideration that the free space is shrinking fast, it is possible that your system is creating restore points. To
delete restore points except for the recent one, simply follow the steps below:

• From the Cortana search box, type Disk Cleanup and click on the first result.
• Once the Disk Cleanup window appears, select the
  More Options tab.
• Under the System Restore and Shadow Copies column, click on the
  Clean up... button.

Once done with the steps, see if your disk space has expanded.

If you have further questions, please let us know.