Windows 10: DISM failure -- unable to fix using Win10 ISO

Discus and support DISM failure -- unable to fix using Win10 ISO in Windows 10 Performance & Maintenance to solve the problem; I recently restored an HP laptop that was crashing more frequently all the time -- and had to go back to early October to find a build that was stable... Discussion in 'Windows 10 Performance & Maintenance' started by Mark Phelps, Dec 31, 2017.

  1. DISM failure -- unable to fix using Win10 ISO


    I recently restored an HP laptop that was crashing more frequently all the time -- and had to go back to early October to find a build that was stable without problems.

    So after updating the apps and settings, I ran a DISM command to analyze the component store, and it said it had errors but could be fixed.

    I have retained the Win10 ISOs, so I extracted the install.wim file from the v1703 X64 ISO, copied that to the root directory of the laptop and ran DISM again, this time, pointing to that install.wim file.

    The command was:
    But that failed with: 0x800f081 -- source files could not be found.

    So, what am I doing wrong?

    :)
     
    Mark Phelps, Dec 31, 2017
    #1

  2. Windows Security Client

    No luck with DISM

    Opened command prompt as administrator

    Command line: DISM /Online /Cleanup-image /Scanhealth

    (version 10.0.14393.0)

    Completed 100%. The component store is repairable. The operation completed successfully
    Command line: DISM /Online /Cleanup-image /Restorehealth

    Failure at 94.6% completion

    Error 1726

    The remote procedure call failed.

    The DISM log file can be found at C:\Windows\Logs\DISM\dism.log

    So then used Media creation tool to create a Win10 ISO; mounted ISO as F:

    Opened command prompt as administrator
    Command line: DISM /Online /Cleanup-image /Restorehealth /Source:esd:F:\sources\install.esd:1

    same failure (1726) at same point (94.6%)
     
    TechMergers, Dec 31, 2017
    #2
  3. Explorer crashing when right clicking my flash drive.

    I'm on Win10 with the ntoskrnl.exe issue. I was trying to run the DISM because SFC couldn't fix the errors. DISM however wasn't finding the ISO on my flash drive even though it was connected and the program to put it in my flash drive wasn't picking it
    up either. When i tired right clicking it to mount it my explorer crashed and has done it every time since. I also seem unable to boot it up in safe mode as F8 and F4 don't work. I'm not entirely sure what to do as I'm not as familiar with Win10 when dealing
    with this as i was Win7.
     
    MarcHorsfall, Dec 31, 2017
    #3
  4. DISM failure -- unable to fix using Win10 ISO

    Please execute following command from Start Menu to view which version of Windows 10 you are using latest version of Windows 10 is version 1709 its called Windows 10 Fall Creators Update.

    Code: Winver[/quote] If you are not using latest version of Windows 10 if you want you can use Windows Update applet to install latest version of Windows 10.

    This will repair all corrupted Windows system files and resolve your problem.

    If you don't want to install latest version of Windows 10 please let us know which version of Windows 10 you are running. Also execute following command from Command Prompt that is opened with administrative privileges.

    Code: Sfc /Scannow[/quote] After Sfc command finish executing please attached "C:\WINDOWS\Logs\CBS\CBS.log" log file to your next post.
     
    FreeBooter, Dec 31, 2017
    #4
  5. Sorry, should have listed the version: 15063.786 -- which is the 1703 version.

    I checked with Windows Updates just this morning, and it says there are no updates for this PC.

    I had manually Upgraded this same PC to v1709 a couple of months ago using a downloaded ISO, and that crashed the PC.

    So, my interest at this point is fixing the problem found with DISM, not in Upgrading this to a newer Win10 versio.
     
    Mark Phelps, Dec 31, 2017
    #5
  6. Josey Wales, Dec 31, 2017
    #6
  7. Please execute Sfc /Scannow command and after this command finish executing attached CBS.log to your next post.
     
    FreeBooter, Dec 31, 2017
    #7
  8. DISM failure -- unable to fix using Win10 ISO

    UPDATE: Read the details of the DISM posts.

    Ran scannow -- and it said it repaired the errors, so I thought if I then ran DISM, it would pass, but it did not.

    Noted the historical error where CheckHealth would pass but ScanHealth would say Repairable -- so I ran just CheckHealth -- and it said there were errors but they were repairable.

    So, I tried again using DISM to restore health. Mounted the 1703 ISO file as the "F" drive. Ran the command:
    I used an index of "2" this time because the PC is running Win10 Home, and that is index 2, not 1.

    Gets to 86.8%, ends, says the source files could not be found.

    Have attached both the CBS logs and DISM logs.
     
    Mark Phelps, Jan 1, 2018
    #8
  9. zbook New Member
    Please insert the windows 10 iso into any USB port then open administrative command prompt and type or copy and paste:
    (first view file explorer and identify the letter of the drive)

    1) sfc /scannow
    2) dism /online /cleanup-image /scanhealth
    3) dism /online /cleanup-image /restorehealth
    5) dism /Get-WimInfo /WimFile:g:\sources\install.esd /index:1
    6) dism /Online /Cleanup-Image /RestoreHealth /Source:esd:E:\Sources\Install.esd:1 /limitaccess
    (change the drive letter to the drive letter of the iso in file explorer)
    7) When these have completed > right click on the top bar or title bar of the administrative command prompt box > left click on edit then select all > right click on the top bar again > left click on edit then copy > paste into the thread



    C:\Windows\system32>dism /Get-WimInfo /WimFile:g:\sources\install.esd /index:1
    Deployment Image Servicing and Management tool
    Version: 10.0.15063.0
    Details for image : g:\sources\install.esd
    Index : 1
    Name : Windows 10 Pro
    Description : Windows 10 Pro
    Size : 15,305,539,033 bytes
    WIM Bootable : No
    Architecture : x64
    Hal : <undefined>
    Version : 10.0.15063
    ServicePack Build : 0
    ServicePack Level : 0
    Edition : Professional
    Installation : Client
    ProductType : WinNT
    ProductSuite : Terminal Server
    System Root : WINDOWS
    Directories : 19668
    Files : 101896
    Created : 3/18/2017 - 8:40:43 PM
    Modified : 4/12/2017 - 9:15:12 PM
    Languages :
    en-US (Default)

    The operation completed successfully.
    C:\Windows\system32>
     
    zbook, Jan 1, 2018
    #9
  10. dalchina New Member
    dalchina, Jan 1, 2018
    #10
  11. Hi Mark Phelps

    Sorry if i'm wrong but it sound like you have not executed below command which repairs Windows component store corruption.

    Code: dism /online /cleanup-image /restorehealth[/quote]
     
    FreeBooter, Jan 1, 2018
    #11
  12. I already DID all of these -- and I pasted the log results from the SFC command and DISM commands into my post.
     
    Mark Phelps, Jan 1, 2018
    #12
  13. zbook New Member

    DISM failure -- unable to fix using Win10 ISO

    The commands that were displayed were WIM. Please switch the command to ESD > post the results into the thread.
     
    zbook, Jan 1, 2018
    #13
  14. [/quote] If you look at my first post, you will see that the RestoreHealth option was included in the DISM command -- and I have run this several times now -- with the same results that it fails because I can not find the sources it needs, even though I point the command to the Sources directory from the mounted Win10 ISO file.
     
    Mark Phelps, Jan 1, 2018
    #14
  15. The commands include WIM because the install file in the ISO is "install.wim" not "install.esd".
     
    Mark Phelps, Jan 1, 2018
    #15
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DISM failure -- unable to fix using Win10 ISO

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