Windows 10: Display 1 Not Active

As of Wednesday this week, the 19th, one of displays is not functioning properly after a windows update. The display goes black and not able to connect via display port but HDMI works fine. I check the settings and it reads the monitor as connected but not active, Display Setting -> Advanced Display Settings -> Choose Display 1 and reads "Display 1: Connected to NVIDIA GeForce GTX 980TI, Display isn't active." It was not like this prior to updating on the 19th and was working as intended. Like is said before, HDMI works fine just not display port and it is a 144hz monitor and is frustrating that I cannot use it as intended.


Troubleshooting Steps Attempted:

• Reinstalled Drivers multiple times, both old and new
• Wiped display drivers and installed old driver then updated to recent driver
• Swapping cables between monitors and testing other cables
• Ordered new Display Port cables and issue persists

Image 1: When selecting the display in settings



Image 2: Advanced settings



:)

 

Display driver not supporting and device manager not showing Display adapter option

Hi Maheen,

Thank you for posting in Microsoft Community.

This issue could have occurred due to these reasons:

• Incorrect settings.
• Corrupt or outdated display driver.

Try the steps listed here and check if it helps:

Method 1:

I suggest you to download and install all the available Windows Updates including Optional Updates. Check if it helps.

Method 2:

If the issue persists, i suggest you to uninstall and re-install latest display driver from the computer manufacturer website and check if it helps.

Step 1: Uninstall display driver.

• Right-click on the Start Button and click on
  Device manager.
• Double-click on Display Adapters to expand.
• Right-click on the display adapter driver that is listed and select properties.
• In the window opened, click on drivers tab.
• In the drivers tab, Click on Uninstall option.

Now restart your computer and check, if the problem persists try step 2.

Step 2:

Re-install display driver from the manufacturer website.

Let us know if the issue is resolved or if you need further assistance, we will be glad to help.

 

Display langage reverted back


I followed the suggested actions: everything OK from step 1. and I attach as requested the output for step 2.



for convenience I attach the google translation



I'm ready to act following suggestions (if any) before...going through the restore (please don't misunderstand, I'm not looking forward doing it).

I appreciate in any case your help

 

4870x2 won't display at 1680x1050 at all!

OK. Now I know what ur problem is. Step by step:
1. Go to Catalyst Control Center
2. Click on the word "Graphic" right on top left corner. It will display drop down menu
3. Click on Display monitor and will see the list of monitor at near bottom
4. Right Click the monitor and select "Configure". It will show up the window
5. There will be 3 option to select. Select the middle one and then click on the tab which show the bar with 15%.
6. Drag the bar to max, and the screen will stretch to the native resolution 1680x1050.
7. Also click the tab with showing RGB drop down list and select the last one (it will change to image quality for pc).
That's it. Good Luck.