Windows 10: Display adapter driver causes screen to go black after Windows loading screen

I have an ATI Mobility Radeon HD 3650 display adapter and Mobile IntelR 4 Series Express Chipset Family Microsoft Corporation - WDDM 1.1 chipset driver. The screen go black after the Windows loading screen. I went into safe mode and disabled the display adapter driver to see if it was the problem, and I think it is because the computer started up normally once it was disabled. What can I do to fix this? I have Windows 10 OS which is working fine for 1 year. But 1 day while using laptop i get blue screen error irql_not_less_or_equal error after automatic repair window cant find essue and

:)

 

Windows 10 Update Black Screen Failures Caused by Display Adapters?

Well, MrGeek, it unfortunately brought back the very same driver version. RATS! I did not select "delete driver software," which I believe was correct.

 

Black screen after updating display drivers

Hi,



Thank you for writing to Microsoft Community Forums.



I understand that after upgrading the graphics drivers, you are receiving a Black screen. I’ll certainly assist
you with the issue.



However, please let us know:

• 
  When exactly do you see a black screen?
  

• 
  Are you able to boot the computer to the login in screen?
  
• 
  What is the make and model of the computer?
  

I suggest you to try refreshing the graphics driver by using the key sequence
Windows logo key + Ctrl + Shift + B and see if that helps.



I would suggest you to try booting the computer into Safe Mode and try disabling the display driver. Refer
the article on Start
your PC in safe mode in Windows 10.



After booting the computer to Safe Mode, refer the steps mentioned below:

1. 
   Press
   Windows logo key + X, and select Device Manager.
   
2. 
   Expand
   Display Adapters.
   
3. 
   Right click on the
   Display driver and select Disable device.
   
4. 
   Restart the computer.
   

If this allows you to boot the computer to normal mode, try uninstalling the driver.
To do this, refer the steps mentioned below:

1. 
   Press
   Windows logo key + X, and select Device Manager.
   
2. 
   Expand
   Display Adapters.
   
3. 
   Right click on the
   Display driver and select Uninstall.
   
4. 
   Restart the computer.
   

Let us know how it goes.



Regards,

Nikhar Khare

Microsoft Community - Moderator

 

Windows 10 Update Black Screen Failures Caused by Display Adapters?

For the below pictured 2012 ACER All-In-One, Windows 10 updates crash repeatedly with the black screen as shown. Setup automatically rolls back following a hard shut down.* Disconnecting power and waiting hours will occasionally let the setup continue, but only briefly until another black screen or a freeze at 81 percent is followed by rollback. This scenario dates back to the initial Windows 10 build through the current 10.0.16299.15 -- Fall Creators Update 1709.* Black screen and other freezes occur with the internal Windows Updater, the Media Creation Tool (MCT), or DVD-based ISO created from the MCT. Up to now I've always managed after many frustrating hours stretching to days to pull in each update.* But 1709 is proving relentlessly difficult.



In the photo above no HDD activity is indicated, only power and networking indicators. There are multiple potential causes for such a black screen during Windows Updates but Microsoft's stated leading culprit is the display adapter. The adapter can reportedly become an upgrade blocker. The recommendation is to either update the video card driver to the latest version or to uninstall the video card driver.
My question for the forum: This unit, an Aspire Z1620-UR31P, has whatever video chip integrated into either the motherboard or the CPU. Mine is Intel HD Graphics. I pressed Windows key + X > Device Manager > Display Adapters, and selected update for that adapter.* The report came back that the best driver is currently in use.* So, dare I select Disable Device or Uninstall Device, or am I seeking more trouble?* Keep in mind the freeze at 81 percent is frequent and suggests multiple issues.* In the photo below note how the circle has disappeared and all is frozen with only power light on.* (FYI I turned off WiFi in this attempt, obviously to no benefit.)



Any inputs most welcome.* Black screen troubleshooting is hell.* I will note that this Z1620 is my leisure unit.* My more capable ACER Aspire E1 (laptop) updates cleanly and smoothly for every Windows 10 update.* But I do media consulting and prefer having a Windows-based backup unit.