Windows 10: Display colour problem every booting

Hi, I want to ask a problem about my laptop, everytime it boots, the screen initially has very bright colors like very green, very white and very purple, until it take a minute to go back to normalI remembered enabling HDR settings before this thing happened, then after this problem, i turned it off but for some reason the problem still exsistAnother issue that might be related to this is that I've been forcing my laptop to shutdown everytime the screen goes black/white everytime I plug in the charger.My laptop is Asus, thank you

:)

 

Windows 10 mouse & colour problems

Hi Frank,

Thank you for asking question in Microsoft Community. I will give my best to help you.

From your issue description, I understand that
Paint shop pro x3 will not open and having mouse issues.

You may perform the methods suggested below and check if they help you fix the issue.

Method 1: Right click on the application and select run as administrator and check if it opens.


Method 2: Let’s perform clean boot and open the application to check if any third party application is causing the issue, as clean boot helps in eliminating software conflicts.
Follow these steps to start the computer in clean boot.

Follow these steps to start the computer in clean boot.

Step 1:

a) Press the ‘Windows + R’ key on the keyboard.

b) In the ‘Run’ windows type
’MSCONFIG’ and click ‘Ok’.

c) Click the ‘Boot’ tab and uncheck
‘Safe Boot’ option.

d) On the ‘General’ tab, click to select the option
‘Selective startup’, and then click to clear the option
Load startup items check box.

e) On the ‘Services’ tab, click to select the
‘Hide all Microsoft services’ check box, and then click
‘Disable all’.

f) On the ‘StartUp’ tab, click ‘Open Task Manager’.
In the Task Manager window under startup tab,
right click on each startup item which are enabled and select ‘Disable’.

g) Click ‘OK’, and then click Restart.

Step 2: Enable half of the services

a. Follow steps 1a and 1b to start the System Configuration utility.

b. Click the Services tab, and then click to select the
Hide all Microsoft services check box.

c. Click to select half of the check boxes in the Service list.

d. Click OK, and then click Restart.

Step 3: Determine whether the problem returns

If the problem still occurs, repeat step 1 and step 2. In step 2, click to clear half of the check boxes that you originally selected in the
Servicelist.

If the problem does not occur, repeat step 1 and step 2. In step 2, select only half of the remaining check boxes that are cleared in the
Service list. Repeat these steps until you have selected all the check boxes.

If only one service is selected in the Service list, and you still experience the problem, the selected service causes the problem. Go to step 6. If no service causes this problem, go to step 4.

Step 4: Enable half of the Startup items

If no startup item causes this problem, a Microsoft service most likely causes the problem. To determine which Microsoft service may be causing the problem, repeat step 1 and step 2 without selecting the
Hide all Microsoft services check box in either step.

Step 5: Determine whether the problem returns

If the problem still occurs, repeat step 1 and step 4. In step 4, click to clear half of the check boxes that you originally selected in the
Startup Item list.

If the problem does not occur, repeat step 1 and step 4. In step 4, select only half of the remaining check boxes that are cleared in the
Startup Item list. Repeat these steps until you have selected all the check boxes.

If only one startup item is selected in the Startup Item list, and you still experience the problem, the startup item that is selected in the list is the service that is causing the problem. Go to step 6.

If no startup item causes this problem, a Microsoft service most likely causes the problem. To determine which Microsoft service may be causing the problem, repeat step 1 and step 2 without selecting the
Hide all Microsoft services check box in either step.

Step 6: Resolve the problem

After you determine the startup item or the service that causes the problem, contact the program manufacturer to determine whether the problem can be resolved. Or, run the System Configuration utility, and then click
to clear the check box for the problem item.

Step 7:

Note: After you have finished troubleshooting, follow these steps to boot to normal startup.

a) Press the ‘Windows + R’ key on the keyboard.

b) In the ‘Run’ windows type
’MSCONFIG’ and click ‘Ok’.

c) On the ‘General’ tab, click the
‘Normal Startup’ option, and then click ‘OK’.

d) When you are prompted to restart the computer, click
‘Restart’.

For color problem, I suggest you to install latest display driver from the computer manufacturer website and check if it helps. If Windows 10 drivers are not available in the computer manufacturer website, you may
install the latest display drivers in compatibility mode.

To install the display driver
in compatibility mode, I would suggest you to follow these steps.

a. Download the latest display driver for Windows 10 from the manufacturer’s website and save it on your local disk.

b. Right-click on the setup file of the driver and select “Properties”.

c. Select “Compatibility” Tab.

d. Place a check mark next to “Run this program in Compatibility mode” and
select Windows 8 from the drop down list.

e. Let the driver install and then check the functionality.

Keep us posted if you face any issues on windows in future. We will be glad to help you.

 

Display and booting black screen problem

Hi Aravind,

Thank you for posting in Microsoft Community and being part of Windows 10.

I understand the inconvenience you are facing issues with booting the device, accessing the hardware devices after booting. We will help you with this issue.

This issue might have occurred due to corrupted/ outdated display and other drivers.

Try the below troubleshooting steps and check if it helps.

Method 1: As you have not provided the complete model of your device, I suggest you to contact the device manufacturer's website, search for the device model, download the latest drivers for your device and try the below.

Step 1: I suggest you to boot the computer in Safe mode, uninstall the existing display drivers, manually install the downloaded drivers and check if it helps.

Refer: Start your PC in safe mode in Windows 10


Step 2: Steps to Uninstall the Display Adapter driver.

• Press Windows key + X key when you are at desktop.
• Select Device Manager.
• Expand Display Adapter.
• Right click on the Display Adapter and click on
  Uninstall

Refer to the article on how to manually install the drivers:
Update drivers in Windows 10

Method 2: You can install Windows 7/8/8.1 drivers in compatibility mode if there are no Windows 10 compatible drivers.

Follow the steps to install in Compatibility mode:

• Download the updated driver from the manufacturer’s website.
• Right click the driver installation file and select
  Properties then tap or click the Compatibility tab.
• Place a check in the Run this program in compatibility mode for: box.
  
• Tap the drop down box and select a previous operating system, then tap or click
  OK.
• Try installing the driver and check.

Follow the below steps to place the computer in normal mode.

• Press Windows + R keys to open Run
  command.
• Type msconfig and press Enter.
• In the System Configuration window, click on
  General tab.
• Select Start-up selection as Normal startup, click on
  Apply and Ok.
• Follow onscreen instructions.

Hope it helps. reply to the post with an updated status of this issue for further assistance.

 

Booting in black and white

My Lenovo thinkcentre is booting up in black and white since it updated windows.

I have tried:

• changing the colour filter; there is a visual difference between colour filter on and off but it is still in greyscale.
• updating display drivers
• uninstalling and reinstalling display drivers
• clean reboot

The odd thing is that on restarting normally the problem persists, but when I unplug the computer while booted and then turn it on again it comes on in colour. If it is in colour and then goes to sleep mode, it will wake up in grey scale.

Please help!