Windows 10: Display config options issue

Does someone know why my display configuration have this weird options now?

submitted by /u/Solid1030
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:)

 

Display driver not supporting and device manager not showing Display adapter option

Hi Maheen,

Thank you for posting in Microsoft Community.

This issue could have occurred due to these reasons:

• Incorrect settings.
• Corrupt or outdated display driver.

Try the steps listed here and check if it helps:

Method 1:

I suggest you to download and install all the available Windows Updates including Optional Updates. Check if it helps.

Method 2:

If the issue persists, i suggest you to uninstall and re-install latest display driver from the computer manufacturer website and check if it helps.

Step 1: Uninstall display driver.

• Right-click on the Start Button and click on
  Device manager.
• Double-click on Display Adapters to expand.
• Right-click on the display adapter driver that is listed and select properties.
• In the window opened, click on drivers tab.
• In the drivers tab, Click on Uninstall option.

Now restart your computer and check, if the problem persists try step 2.

Step 2:

Re-install display driver from the manufacturer website.

Let us know if the issue is resolved or if you need further assistance, we will be glad to help.

 

display issue

Hello Peter,

Thank you for visiting Microsoft Community and providing us with the detailed description about the issue.

As per the description, I understand that you are experiencing issue with you are unable to sign in to Microsoft account because the bottom of the page disappears and you are unable to click next or I Agreed on the system.

I certainly understand your concern and will try my best to help you.

In order to understand the issue more clearly, I would request you to kindly provide me with the following information.

• 
  Are you able to access the computer? Are you able to login to the computer?
  
• 
  Are you playing the games in the same computer?
  

If you are not able to access the computer, I would suggest you to follow the steps given below.

To diagnose whether this issue occurs in
“Safe Mode”, let’s reboot the computer in safe mode and check if the issue appears there as well.

Safe mode is a diagnostic mode for Windows that starts your computer in a limited state. Only the basic files and drivers necessary to run Windows are started. This helps us in identifying whether the issue is due to some
third party programs conflict. The word Safe mode appear in the concern of your monitor to identify which windows mode you are using.

Follow the steps given below and check if that helps.

• 
  Type settings in search and click on Settings.
  
• 
  Click Update and recovery, and then tap or
  click Recovery.
  
• 
  Under Advanced startup, tap or click Restart now.
  
• 
  Once your PC restarts, on the Choose an option screen, tap or click
  Troubleshoot.
  
• 
  If you don't see the Startup Settings option, tap or click
  advanced options.
  
• 
  Tap or click Startup Settings.
  
• 
  Tap or click Restart.
  
• 
  On the Startup Settings screen, choose the
  Safe Mode.
  
• 
  Sign in to your PC with a user account that has
  administrator rights.
  

If you are able to access the computer, I would suggest you to try the methods and check if that helps.

Method 1:

Run inbuilt Hardware & Device troubleshooter


Let’s try running inbuilt Hardware and Devices troubleshooter to get the problem automatically detected and fixed. It checks for common issues and makes sure that any new device or hardware attached to your computer was installed
correctly.

• 
  Press Windows + W keys on your keyboard to get the search option.
  
• 
  Type Troubleshooting and click
  Troubleshooting.
  
• 
  Now click on view all option.
  
• 
  Click on Hardware and Device and follow the prompts to run the troubleshooter.
  

If the issue persists, follow method 2

Method 2:

Step 1: Update the Display driver.
Please follow the steps given below to update the display driver.

• 
  Click Start and go to
  Run.
  
• 
  In the Run prompt, type
  devmgmt.msc and then click OK.
  
• 
  Device Manager will open.
  
• 
  In Device Manager
  expand Display adapters.
  
• 
  Right-click the display driver and click
  Update Driver Software.
  
• 
  Select Search Automatically for Updated Driver Software.
  

Step 2: Check if there are any updates for display drivers available in Optional Updates; this might fix the issue. Refer to the following steps.

• 
  At the Start screen, type Windows Update.
  
• 
  Click or tap Settings on the right side of the screen, and then select Install optional updates from the left results.
  
• 
  When the Windows Update control panel opens, click on “Check for Updates” on the top left corner to receive a fresh list of updates.
  

Step 3: If the issue persists, I would suggest you to uninstall and reinstall the Display driver. Please follow the steps mentioned below to uninstall the display driver.

• 
  Open Device Manager.
  
• 
  Expand Display adapters.
  
• 
  Right-click the display card driver and click
  Uninstall.
  
• 
  Windows will prompt you to confirm the device’s removal. Click OK to remove the driver.
  
• 
  After the un-installation is complete, reboot your computer as soon as possible.
  

Computer will load the generic display drivers. Now, please go to the manufacturer’s website, download and install the compatible display card drivers for your computer and check.

You may also refer to the following website below to download the drivers for the Graphics card.

http://support.amd.com/en-us/download.

The above steps holds good for Windows 10 as well.

For more information:

I would suggest you to refer to the suggestions provided by
“Andre Da Costa” replied on January 22, 2015 in the following Microsoft Community link.

Frequently Asked Questions: Windows 10

Frequently Asked Questions: Windows 10

I hope this information is helpful.

Please do let us know if you need any further assistance, we will be glad to assist you.

Thank you.

Jayant

 

Display Issue Please Help

Hi Ahmed,



Thank you for posting your query in Microsoft Community. We appreciate your interest on Windows 10.

I understand the inconvenience you are facing while scrolling down. We are glad to help you.



To serve you better, let me know this:

What exactly happens when you shut down the computer?



I would suggest you to try the following steps and check:

Step 1: Update the Display driver. Please follow the steps given below to update the display driver.

• Click Start and go to Run.
• In the Run prompt, type devmgmt.msc and then click
  OK.
• Device Manager will open.
• In Device Manager expand Display adapters.
• Right-click the display driver and click Update Driver Software.
• Select Search Automatically for Updated Driver Software.

Step 2: Check if there are any updates for display drivers available in Optional Updates; this might fix the issue. Refer to the following steps.

• At the Start screen, type Windows Update.
• Click or tap Settings on the right side of the screen, and then select Install optional updates from the left results.
• When the Windows Update control panel opens, click on “Check for Updates” on the top left corner to receive a fresh list of updates.

Step 3: If the issue persists, I would suggest you to uninstall and reinstall the Display driver. Please follow the steps mentioned below to uninstall the display driver.

• Open Device Manager.
• Expand Display adapters.
• Right-click the display card driver and click
  Uninstall.
• Windows will prompt you to confirm the device’s removal. Click OK to remove the driver.
• After the un-installation is complete, reboot your computer as soon as possible.

Computer will load the generic display drivers. Now, please go to the manufacturer’s website, download and install the compatible display card drivers for your computer and check.



Hope this is helpful. Feel free to contact us for further queries. We will be happy to assist.



Regards,

Jenith