Windows 10: display connection help

I had no idea what I was doing when I was playing with the resolution on the "screen 2" section of the display settings.

I'm using a mini display port to connect to an older tv with a HDMI port. now that I've made the change to screen, my tv say "not supported" when I'm connected and my tablet screen is completely black. If I unplug the mini display cord my tablet screen comes back however then there are no options to change the settings on screen 2.


Help please!

:)

 

help to remote connect

not sure how to use both programs u 2 suggested, i need more helpful steps thanks

 

Display Issue Please Help

Hi Ahmed,



Thank you for posting your query in Microsoft Community. We appreciate your interest on Windows 10.

I understand the inconvenience you are facing while scrolling down. We are glad to help you.



To serve you better, let me know this:

What exactly happens when you shut down the computer?



I would suggest you to try the following steps and check:

Step 1: Update the Display driver. Please follow the steps given below to update the display driver.

• Click Start and go to Run.
• In the Run prompt, type devmgmt.msc and then click
  OK.
• Device Manager will open.
• In Device Manager expand Display adapters.
• Right-click the display driver and click Update Driver Software.
• Select Search Automatically for Updated Driver Software.

Step 2: Check if there are any updates for display drivers available in Optional Updates; this might fix the issue. Refer to the following steps.

• At the Start screen, type Windows Update.
• Click or tap Settings on the right side of the screen, and then select Install optional updates from the left results.
• When the Windows Update control panel opens, click on “Check for Updates” on the top left corner to receive a fresh list of updates.

Step 3: If the issue persists, I would suggest you to uninstall and reinstall the Display driver. Please follow the steps mentioned below to uninstall the display driver.

• Open Device Manager.
• Expand Display adapters.
• Right-click the display card driver and click
  Uninstall.
• Windows will prompt you to confirm the device’s removal. Click OK to remove the driver.
• After the un-installation is complete, reboot your computer as soon as possible.

Computer will load the generic display drivers. Now, please go to the manufacturer’s website, download and install the compatible display card drivers for your computer and check.



Hope this is helpful. Feel free to contact us for further queries. We will be happy to assist.



Regards,

Jenith

 

Issue with connecting Dual monitor with Wireless Display Adapter

Hi Penny Wells,

Thank you for writing to Microsoft Community Forums.

I can understand the situation must be difficult for you when things do not work as they should. However, we would need some more information regarding the issue.

1. What is the make and model of the computer?
   
2. What is the model of the TV?
   

This issue can occur if there is pending firmware update or the issue with the drivers. I would suggest you to follow the below steps and let us know about the results:

Method 1: Fix connections to wireless displays or docks.


I would suggest you to follow the steps mentioned in the Microsoft article on
Fix connections to wireless displays or docks.


Method 2: Troubleshooting Wireless Display Adapters.

If method 1 doesn’t fix the issue, I would suggest you to follow all the troubleshooting steps mentioned in the Microsoft article on
Troubleshooting Wireless
Display Adaptersrefer the steps ‘Having trouble connecting your device to the adapter?’

Note: The above article contains steps regarding Firmware update.
Modifying BIOS settings incorrectly can cause serious problems that may prevent your computer from booting properly. Microsoft cannot guarantee that any problems resulting from the configuring of BIOS/CMOS
settings can be solved. Modifications of the settings are at your own risk.

If you would like me to provide additional advice, simply respond to this thread. I will get notified and I’ll reply to you as soon as I can.

Hope it helps.

Roohi Taj S

Microsoft Community - Moderator