Windows 10: Display Crashes since updating graphics drivers

Hello, ever since I updated my drivers on 10/25/22 I have had multiple display crashes where I can still hear audio, and that will eventually crash as well. To my knowledge this is the first instance of this happening.DescriptionFaulting Application Path: C:\ProgramData\Jagex\launcher\rs2client.exeProblem signatureProblem Event Name: APPCRASHApplication Name: rs2client.exeApplication Version: 926.2.0.0Application Timestamp: 633afed6Fault Module Name: atio6axx.dllFault Module Version: 31.0.12029.1042Fault Module Timestamp: 63

:)

 

Display Driver kept crashing

Hi,

Thank you for posting in Microsoft Community, we appreciate your interest in Windows 10.

I understand the inconvenience you are facing with accessing the operating system as it the display drivers crashes.

Do let us know the error code/ error message of this issue when the drivers crashes?

This issue might have occurred due to corrupted/ outdated drivers after the latest update, we will help you with this issue.

Try few of the below troubleshooting steps and check if it helps.

Method 1: I suggest you to check with the display driver status from Device Manager.

Press Windows + x, click on Device Manager, expand
Display Adapter, right click on the driver, click on
Properties. You will find the driver status.

Method 2: I suggest you to Run Hardware troubleshooter as it will help in resolving the issues with hardware and resolve any simple issues found.

• Press Windows key from the keyboard, type
  Troubleshooting and select it.
• Click on view all option on the upper left corner of
  Troubleshooting window.
• Select the Hardware and Device
  options from the list.
• Click Next to run the Hardware and Device
  Troubleshooter.

Method 3: I suggest you to update the display drivers and check.

Steps to Update the Display Adapter driver.

• Press Windows key + X key when you are at desktop.
• Select Device Manager.
• Expand Display Adapter.
• Right on the Display Adapter and click on
  Update driver software.

Refer to: How
to: Install and Update drivers in Windows 10

Also refer to: Troubleshoot black screen problems

Hope it helps. Try the above, reply to the post with an updated status of this issue for further assistance.

 

Graphics driver "requires further installation."

Hi Michael,

Thank you for posting your query in Microsoft Community.

I understand the inconvenience that you are facing, I will be glad to you help you.

The issue could be if the drivers are either not updated or get corrupted. So, I would suggest you to update the display drivers and see if it helps you to fix the issue.

Method 1: Update display adapter driver.

Step 1: Check for the latest driver update through Windows Updates.

• 
  At the Start screen, type
  Windows Update.
  
• 
  Click or tap Settings on the right side of the screen, and then select
  Install optional updates from the left results.
  
• 
  When the Windows Update control panel opens, click on “Check for Updates” on the top left corner to receive a fresh list of updates.
  
  Incompatible or not properly installed graphics card drivers are the most common cause of this issue.
  

Step 2: Follow the steps below to update the graphics/display drivers.

• Press Windows + X key on the keyboard.
• Go to device manager.
• Right-click your display device.
• Click Update Driver Software and then follow the steps in the wizard that appears.
• Restart the computer and check.

Let us know the status of the issue. We will assist you further.

Thank you

 

Graphics Driver Crash on Fullscreen after Windows 10 Update

Hi Noah,

I appreciate your effort to resolve the issue with driver. I will certainly help you.

The issue might occur due to incompatibility of drivers.

I suggest you to run the Programs compatibility troubleshooter. It
runs the program using settings from a previous version of Windows. Try this setting if you know the program is designed for (or worked in) a specific previous version of Windows.

Kindly follow the steps to run the compatibility troubleshooter:

• 
  Go to Control Panel and select Troubleshooting.
  
• 
  Click on programs.
  
• 
  Select Programs compatibility Troubleshooter
  and follow the on screen instructions.
  

If the issue still persist kindly go to the below link and click on
Auto Detect on GPU. It will automatically detect the latest updated graphic driver.

http://www.geforce.com/drivers

You can also try rolling back the graphic driver.

Kindly follow the steps to roll back the driver:

• 
  Press Windows key + X and select Device Manager.
  
• 
  Click on the Display driver to expand, right click on the device/ graphic driver and click on Properties.
  
• 
  Now click on Driver tab and click on Roll Back Driver button.
  

Please get back to us for further assistance. We will be happy to help.

Thank You