Windows 10: Display Driver Freezing Upon Windows Update

I had this issue about 2 months
Where I had a windows update then my display driver freezes
all programs are running since I can hear my video playing,

only the screen hangs, no BSOD, or blackscreen.

When I reboot, the screen hangs on windows log-in screen


SPECS: GTX 1070 i7 16gram
Predator 15 g9-593 laptop

Ive tried:

• clean installation of windows 1709, 1903, 2004,
• cleaned drivers DDU & also tried installing in safe mode
• Set things to maximum performance, PCI Express off, fast start-up off
• Cleaned my fans/ repasted thermal paste

• Disk install via device manager

• hardware troubleshooter

• Disabled TdrDelay
• Updated all drivers except for display adapter, since i will get an error if i update it

The stock driver from Acer VGA 384 works at any given time.
Nvidia drivers 384 - 388.92 works. beyond that nvidia 390+ i got driver error

My only solution was to use older version of windows 1709, installed in legacy mode because i noticed screen freezing only occurs in windows OS 1903 & 2004.

I can update the driver to new versions like 451.67 but the computer wont recognize it upon initial install error 43, where i need to uninstall it via device manager then reboot..

upon then the VGA would reset and function, but my brightness control will be broken.

---

weird because I was running lastest drivers since last year, until i got my display freezing now

Ive attached my hardware ID just in case

Any solution would be gladly appreciated.

Thank you very much



:)

 

Display Driver keeps crashing than recovering

Hello Lego,



Welcome to Microsoft Community and thank you for posting. We appreciate your interest in Windows 10.



I understand the inconvenience that you are unable to play the game as computer prompts with error “Display Drivers have stopped responding and have recovered” and screen freezes, we will help you to resolve this issue.



Please follow the below troubleshooting steps and check:

Step 1: Update/Install the Display Adapter driver.

If the issue still persists, I suggest you to install/update the Display Adapter driver.

Steps to install the drivers for the Display Adapter.

• 
  Press Windows + R keys from the keyboard to open
  Run command.
  
• 
  In Run window type devmgmt.msc.
  
• 
  Then in device manager right click on Display Adapter.
  
• 
  Try to update the drivers from the option stating automatically update the drivers.
  
• 
  If it works fine otherwise try to search for the drivers with the help of model number of your computer from the Manufacturer’s website.
  

Step 2: If that does not fix the issue, please reinstall the display adapter drivers.

• 
  Right click on the Start button from the desktop and select
  Device Manager.
  
• 
  Locate and expand Display adapter.
  
• 
  Right-click on the Display adapter that is listed and click “Uninstall”.
  
• 
  And restart the computer.
  

Hope it helps. Kindly update the status of the issue, we will be happy to help you.

 

Display driver not supporting and device manager not showing Display adapter option

Hi Maheen,

Thank you for posting in Microsoft Community.

This issue could have occurred due to these reasons:

• Incorrect settings.
• Corrupt or outdated display driver.

Try the steps listed here and check if it helps:

Method 1:

I suggest you to download and install all the available Windows Updates including Optional Updates. Check if it helps.

Method 2:

If the issue persists, i suggest you to uninstall and re-install latest display driver from the computer manufacturer website and check if it helps.

Step 1: Uninstall display driver.

• Right-click on the Start Button and click on
  Device manager.
• Double-click on Display Adapters to expand.
• Right-click on the display adapter driver that is listed and select properties.
• In the window opened, click on drivers tab.
• In the drivers tab, Click on Uninstall option.

Now restart your computer and check, if the problem persists try step 2.

Step 2:

Re-install display driver from the manufacturer website.

Let us know if the issue is resolved or if you need further assistance, we will be glad to help.

 

Upgraded to Windows 10 but graphics driver now needs to update

Hi Samantha,

Thank you for your interest in Windows 10.

I suggest you to try updating the Display Adapter drivers check if it works for you.

Follow the steps to update the Display driver:

• Press Windows Key + X key and click Device Manager.
• Expand ‘Display Adapters’.
• Right-click on the Display Adapter listed and click on ‘Update Driver Software’.
• Select the option to automatically search for the updated driver software.
• Restart the computer after its updated and verify.

Also try to access the computer manufacturer's website and download the latest display drivers for your computer and install the same.

If issue still persists, I suggest you to Uninstall and reinstall the Display driver and check if it works for you.
Refer to the steps below:

Follow the steps to uninstall the Display driver:

• Press Windows Key + X key and click Device Manager.
• Expand ‘Display Adapters’.
• Right-click on the Display Adapter listed and click on ‘Uninstall’.
• Select the option to Delete driver software.
• Restart the computer after its uninstalled.

Also try to access the computer manufacturer's website and download the latest display drivers for your computer and install the same.

Hope this will fix the issue, if not let us know with the updated status and we will be happy to assist you further.