Windows 10: Display Drivers causing problems after upgrade

I am trying to upgrade a Windows 7 Pro desktop to Windows 10 Pro via a clean install. Everything goes smoothly until Windows installs the display drivers. With an AMD Radeon HD 6450 graphics card installed, Windows locks up completely when installing its auto-detected drivers. Assuming it to be a driver issue, I went to the AMD site and downloaded and installed the proper manufacturer drivers. However, once those installed Windows still locked up.


So I figured maybe the graphics card just isn't compatible with Windows 10, so I removed the graphics card and plugged my monitor into the onboard port. Letting Windows autoupdate the driver, though, leads to the computer locking up and the display looking like this:






Ok, so maybe this computer can't upgrade to Windows 10. So I try Windows 8.1 instead and experience the same issues. Any idea on how to solve this?

:)

 

Windows Upgrade and display problems

Hello Mark,

We realize the inconvenience you are experiencing with display after upgrading to Windows 10. We will certainly help you.

This issue generally occurs due to corrupted or faulty device drivers on your system. Let's try updating the drivers and check if it helps to resolve the issue:

Step 1: I would suggest you to update your graphic card drivers and check if it helps.

You can update drivers from the Device Manager.

• • Right click on Start Menu and click on Device manager.
    
  • Select and expand Display adapter.
  • Right click on the Display device and select Update driver.

Step 2: If the issue still persists,
uninstall and reinstall Graphic drivers.

• Press Windows key + R key.
• Type devmgmt.msc and press
  Enter.
• In device manager go to display adapter.
• Right click and uninstall.

After you uninstall the drives, I suggest you to reinstall the latest drivers from the manufacturing website and check.

For reference:

How
to: Install and Update drivers in Windows 10

Let us know the result. We will be happy to assist you further.

Thank you.

 

Display driver not supporting and device manager not showing Display adapter option

Hi Maheen,

Thank you for posting in Microsoft Community.

This issue could have occurred due to these reasons:

• Incorrect settings.
• Corrupt or outdated display driver.

Try the steps listed here and check if it helps:

Method 1:

I suggest you to download and install all the available Windows Updates including Optional Updates. Check if it helps.

Method 2:

If the issue persists, i suggest you to uninstall and re-install latest display driver from the computer manufacturer website and check if it helps.

Step 1: Uninstall display driver.

• Right-click on the Start Button and click on
  Device manager.
• Double-click on Display Adapters to expand.
• Right-click on the display adapter driver that is listed and select properties.
• In the window opened, click on drivers tab.
• In the drivers tab, Click on Uninstall option.

Now restart your computer and check, if the problem persists try step 2.

Step 2:

Re-install display driver from the manufacturer website.

Let us know if the issue is resolved or if you need further assistance, we will be glad to help.

 

Driver and/or display problem (AMD)

Try this:

• Right click on a blank area of your desktop and select "Display Properties"

• Select "Advanced Display Settings"

• Select "Display Adapter Properties"

• Click on "List all Modes"

• Select the preferred display mode. Something with at least 60Hz.

• Then select your setting you want

• See if the option came back